- BBVA Compass Bank Excessive fees and interest on credit card Decatur Alabama
- BBVA COMPASS COMPASS BANK THIEVES HUEYTOWN Alabama
- BBVA Compass Bank BBVA Compass has illegally taken money out of my account. BBVA has been caught laundering money Internet
- BBVA Compass Bank (formerly Compass Bank) Will Close If Blacklisted By Compass Bank Nationwide
- Compass Bank, BBVA Compass Bank BBVA Compass Bank Poor Service and Fort Worth Texas
- BBVA Compass BEWARE of BBVA Compass Internet
- BBVA Compass Bank Compass Bank Bank with Worst Customer Service San Diego Nationwide
- BBVA COMPASS BANK COMPASS BANK STEALS FROM IT'S CUSTOMERS HUNTSVILLE Alabama
- Compass Bank Bank error means customer NSF Fees Mobile Alabama
- Compass Bank ripoff, nsf fees, deposits not posted Mesa Arizona
- Compass Bank Charging Excessive NSF Fees Ripoff Dallas Texas
- Report: #634346
Related Reports
EDitorial Comments
Ripoff Report Investigates!
FACE CREAM
Ripoff!
Ripoff!
Likely in a Mall near you...
WARNING!
HAVE YOU BEEN A VICTIM OF
"FACE CREAM FRAUD"?
Consumers Reported Ripoffs by
Mall predators Kiosk hucksters offering
free skin cream trials...
Only thing... it's NOT free!
WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?
WE WANT TO HEAR IT!
Contact Our Team Now:
investigate@ripoffreport.com
"FACE CREAM FRAUD"?
Consumers Reported Ripoffs by
Mall predators Kiosk hucksters offering
free skin cream trials...
Only thing... it's NOT free!
WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?
WE WANT TO HEAR IT!
Contact Our Team Now:
investigate@ripoffreport.com
Ripoff Report in the Media
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.
BBB: What consumers need to know
20/20 exposes the real BBB
BBB: What consumers need to know
20/20 exposes the real BBB
| BBVA COMPASS BANK
Internet United States of America |
|
BBVA COMPASS BANK Compass Bank NSF FEES Internet
*Author of original report: Re: Robert
*Consumer Comment: A couple of things..
REBUTTAL BOX™ | Respond to this Report! | Consumer Comment
← Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Set the record straight:
Arbitration Program
I have been in battle with Compass Bank since 8/2 and they have finally quit corresponding with me as of last week when I proved to them outright that they were in the wrong. They were supposed to have a member of the CCU department call me, which he did, but always when I wasn't at home. I left him several messages of when to call me, in which he told me to do in the voicemail, but we never connected and only tried contacting me twice.
I check my bank balance every day and my husband gets paid every 2 weeks. I had a check come through my account the same day as his direct deposit but Compass stated that the check was presented during the time frame of 7/28 to 8/1. The check was written on 7/28 and not even mailed until 7/28 so there was no way it could have been presented on 7/28. I actually contacted the payee of the check to verify when they received it and they stated they did not receive it until 8/2.
Compass finally admitted that it was presented on 8/2 but since it was in the early morning hours per their "posting guidelines" it was considered a prior day item. Someone please tell me how a check can be a "prior day item" when it was not even RECEIVED until 8/2. I understand that once received it can clear the same day through clearinghouse banks but I can't understand how a check can clear a prior day when it was not even received.
If I'm overdrawn, I'm overdrawn and don't make an issue out of it. But this time they are clearly in the wrong and after 10 emails they finally admitted it but of course made another excuse not to refund me my nsf fees.
Not that it will do any good but I am making a copy of the check that clearly shows when the item cleared and also all my nsf fees that were charged because of it and sending them all to the CEO of the bank. After that I am closing my account with them and will make sure that everyone I know does not EVER bank with them because of their tactics.
This report was posted on Ripoff Report on 08/24/2010 08:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bbva-compass-bank/internet/bbva-compass-bank-compass-bank-nsf-fees-internet-634346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
Click Here to read other Ripoff Reports on BBVA COMPASS BANK
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Author of original report
Re: Robert
AUTHOR: Marsha - (USA)
SUBMITTED: Tuesday, September 07, 2010
Robert,
I worked in a bank for over 10 years and yes that was back in the 80's but things haven't changed that much and I do know how to read the MICR coding that appears on the checks.
With that being said the check was not presented for payment until 8/2/2010 per the MICR coding on the check and there is no other coding on the check whatsoever.
I just got off the phone with a customer service rep from Compass and she stated NOW that they process debits before credits when I have it in writing from 2 different CSR's that they process credits before debits. So what kind of a bank are they running if their CSR's can't even get their information correct?
I worked in a bank for over 10 years and yes that was back in the 80's but things haven't changed that much and I do know how to read the MICR coding that appears on the checks.
With that being said the check was not presented for payment until 8/2/2010 per the MICR coding on the check and there is no other coding on the check whatsoever.
I just got off the phone with a customer service rep from Compass and she stated NOW that they process debits before credits when I have it in writing from 2 different CSR's that they process credits before debits. So what kind of a bank are they running if their CSR's can't even get their information correct?
Report Attachments:
Respond to this report!
What's this? #2 Consumer Comment
A couple of things..
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Wednesday, August 25, 2010
Okay first if you have proof that the company physically received the check on the 2nd, and Compass posted it on the 1st then yes you may have a very good case and I am sure more than a few lawyers will want to talk to you.
However, IF the company received the check on the 1st but it was after their cut-off time they may have still processed it but marked it as being received on the 2nd. If they did this they may actually be the ones with a problem. Now, since it was actually processed on the 1st they could still submit it in the nightly batch. This occurs overnight(generally around midnight), and if that happens all banks treat that as the previous business day.
There is not a lot of detail as to exactly what happened. The best thing you can do to see exactly what happened is to get a copy of your check. Hopefully this will have some date information that will show the bank information when the company presented the check and when they received it.
Respond to this report!
What's this? 
