Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #867970

Complaint Review: Bongo US - Internet

  • Submitted:
  • Updated:
  • Reported By: Alice in Oz — Sydney, Australia Australia
  • Author Not Confirmed What's this?
  • Why?
  • Bongo US Internet United States of America

Bongo US Shipping company Express Shipping Company That Doesn't Express Ship Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Bongo US claim to be a low cost shipping alternative for people who want to buy American goods and have them sent to their home country.

My experience with Bongo has been:  lousy customer service, absolute rip off and hundreds of dollars down the drain.

They say they will deliver within 3-5 days to anywhere in the world.  And they certainly charge for express shipping. 

I paid $480.00 to have three small boxes sent.  USPS would have cost about $150.00. 

It took Bongo three days just to bother to send my parcels.  Two weeks later, I am still waiting for them.  It looks like most of the shipment is lost.  And here's the best part - I can put in an insurance claim for the actual goods but I can't claim for the "express" shipping - so that's $480.00 down the drain.

Essentially, I've paid $480.00 for really slow shipping and for them to lose my parcels anyway.

I'm not sure if they're running a fraud but there's something wrong here.  The support staff who answer the phone seem to be reading from a script.  I've been promised a response from management, but 10 days later I'm still waiting to hear from them.



This report was posted on Ripoff Report on 04/13/2012 05:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bongo-us/internet/bongo-us-shipping-company-express-shipping-company-that-doesnt-express-ship-internet-867970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now