• Report: #1062856
Complaint Review:

Brickhouse Security

  • Submitted: Fri, June 28, 2013
  • Updated: Fri, June 28, 2013

  • Reported By: John — 89105 Nevada
Brickhouse Security
980 Avenue of the Americas 3rd Floor Las Vegas, Nevada USA

Brickhouse Security Incompetent and unprofessional New York New York

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Terrible company.  I usually do not take the time to write a review but they really give bad service.  They sold me 2 expensive GPS devices and then their devices would not work after a month.  I kept calling their level one tech support and they would not fix it.  They would reset it or send me to level 2 tech support for them to reset it.  Neither one worked.

Yesterday a technician told me to call back and ask for level 2 tech support if I was still having problems...well today they did not work either so I called again and the lady refused to transfer me no matter how many questions I answered.

I peronally own a company and know how to give customer service.  They do not give any service and I would like a refund back for my 2 devices but know that it is a waste of my time to call them and try to get it.

If you are think about having a service with them call their service department and ask them questions and you will see.

They are a terrible company with no regard or interest for providing real customer service.  I just don't have words to describe how much i hate this company

This report was posted on Ripoff Report on 06/28/2013 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/brickhouse-security/las-vegas-nevada-89183/brickhouse-security-incompetent-and-unprofessional-new-york-new-york-1062856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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