Charter Communications rip-off dirty liars Maryville Tennessee

Called them on Dec. 17, 2002 requesting a change of service from theirDIG Leadership package to just Modem and Xpanded Basic service which would reduce my bill from $147.30 to about 60.00. They told me they would pick up the boxes the next day.

They never came to pick them up. I caled twice again and each time they said they would be out the next day. They never came.

Today I received a bill for $287.38. When I called them, they said pay it or we'll stop service. Since I am 72 yrs old with a 45 year old retarded and can't afford this amount, I don't know what to do. They seem to always want to sell you their services but will not acknowledge you when you want to reduce them.

Joseph
Seymour, Tennessee
U.S.A.