• Report: #1113056
Complaint Review:


  • Submitted: Sun, January 05, 2014
  • Updated: Sun, January 05, 2014

  • Reported By: tedro — Roanoke Texas
Internet USA

cheaptickets customer service = NON EXISTENT. 30 minute phone wait response, transfer to another dept, called dropped, instructed to start over  Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Regards customer service, same is basically non-existent.

Had a need to change airline return reservation from Mexico back to Dallas, Texas.

When back in Texas I followed CheapTicket instructions, called customer service number provided, waited on hold 30 minutes, talked to male rep with broken english, he transferred me to international dept, said transfer call was immediately dropped with instructions to start over by calling the original customer service number again. Not a great help, another anticipated 30 minute wait with the prospect of another dropped call when transferred, just a looping of really bad service.

I finally resolved to bite-the-bullet and eat the return portion of a $600.00 airline ticket. My bad, lesson learned. CheapTickets equals cheap service. Never again!




This report was posted on Ripoff Report on 01/05/2014 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cheaptickets/internet/cheaptickets-customer-service-non-existent-30-minute-phone-wait-response-transfer-to-1113056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on cheaptickets

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.