Complaint Review: DIRECT MERCHANTS BANK
- DIRECT MERCHANTS BANK
PO BOX 21550
- Phone: 1-800-379-7999
- Category: BBB Better Business Bureau
DIRECT MERCHANTS BANK-CREDIT CARD NAZIS
*Consumer Comment: no power bills to show
Later I received a letter in the mail stating they would reverse any finance charges that accured during their research. When I called them I got the 4 most unintelligent, imcompetent customer service people on earth. They couldn't answer my questions and did not display any common sense. When I finally got to speak with someone about my finance charges they told my I had to send in a copy of my driver's license, a copy of my social security card and a copy of my phone bill to prove who I was.
That was the most outrageous thing I have ever heard of. It is an evasion of privacy and totally unecessary. After that I just closed my account. This company is nothing more than a scam and should be closed down.
This report was posted on Ripoff Report on 08/24/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/direct-merchants-bank/tulsa-oklahoma-71421-1550/direct-merchants-bank-credit-card-nazis-6333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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