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Report: #1141350

Complaint Review: eCowhides.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Canadian customer — Vancouver British Columbia
  • Author Not Confirmed What's this?
  • Why?
  • eCowhides.com Internet USA

eCowhides.com fast worldwide shipping... not.. Florida

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 When my delvery time stretched into weeks after my april 4 online order.. for what was billed as "fast international shipping" I started contacting ecowhides via their chat portal.

"Charmaine" quicly told me that my order had been mislabelled by eCowhides as weighing 7 pounds, (not 13 as it was supposed to be) and had been returned to their warehouse by USPS after sitting there for a week. The box was resent on the 14th, but never reached USPS until a week later (19th) .

 

when I asked to have my shipping waived as a customer service gestrure for their shipping error and the delay, they flatly said no. when I asked to have this escalated to a supervisor,  "John" an uncaring, disengaged guy called me to reiterate their "policy" and point out that "the package is in Canada", it should be in your state now" ( province, knucklehead, not state) and when i asked him for mreo info he became rude.

these guys are uncaring dirtbags - I still don't have my XL cowhide..  don;t buy from them.. should have supported a local company, not a scammer with a slick ecommerce website.

This report was posted on Ripoff Report on 04/24/2014 09:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ecowhidescom/internet/ecowhidescom-fast-worldwide-shipping-not-florida-1141350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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