• Report: #598389
Complaint Review:

Experian - freecreditreport.com

  • Submitted: Thu, April 29, 2010
  • Updated: Thu, April 29, 2010

  • Reported By: Susan — Spring Texas United States of America
Experian - freecreditreport.com
PO Box 19729 Irvine, California United States of America

Experian - freecreditreport.com.freecreditreport.com **Spam Charges** Not Only Charged for Report I Didn't Order, BUT Charged Excessive and Within 30 day Periods Irvine, California

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I'm being charged multiple times from www.freecreditreport.com for a report that I didn't authorize. Not only am I receiving the $14.95 multiple charges for my entire family BUT I'm also receiving other charges in the amounts of $1.06 and $26.51.

freecreditreport.com's system will not allow me to remove my account and or any credit card information. So, I had to call my credit card companies, report the fraudlent charges and have my account numbers changed.

I noticed too that they are charging my card for these amounts BEFORE the 30-day billing cycle occurs so they can at least get in 2 sets worth of charges before I will find out about the fradulent charges. It's also possible - maybe a coincidence - but they made the charge at the same time that I called customer service to file a complaint.

When I spoke to customer service, there were cheers in the background. I asked why and was told that someone was promoted. I told the customer service agent that I thought it was horrible that they were celebrating theft and asked how they can sleep at night??

I'm also going to file a complaint with the Better Business Bureau, and I'm going to file a complaint with the local TV stations that air freecreditreport.com's commercials. I'm also going to see if I can file criminal charges. This has to stop!!


This report was posted on Ripoff Report on 04/29/2010 07:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/experian-freecreditreportcom/irvine-california-92623-9729/experian-freecreditreportcomfreecreditreportcom-spam-charges-not-only-charged-for-598389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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