First American Home Warranty They didn't do anything. Incompetent.

I had a pluming leak and possible stoppage. I called & made an appt for a plumber to come out. I was told I would receive a call. I didn't get a call so I called the plumbing service. I was spoken to by someone who could barely speak English. Then I was told that "they didn't go to Coalinga." Then I called the company......

I had to speak to 2 different people and finally a supervisor. He stated that "he couldn't find a plumber in my area." My next question was simple: "If you contract policies with people in my town, and contractors sign up to work for you, don't they HAVE to go where the job is, even if it's a little out of the way?" The idiot supervisor I spoke to asked me to hold, then came back on and said the same thing again. He didn't care if they lost my business or not. The shear incompitence that this company showed was staggering. I am done with them. Period.