First American Home Warranty Dalia Acosta Claims Analyst Claims Evaluation Department They collected $450 premiums but left us with no water heater West Hills CA

This company is a scam. they sold us a policy to cover water heater replacement up to $1,500, the water heater leak and need replace, so this company made a shady deal with their contractor, they ask the contractor to chargem us directly $650 for "modifications" that we do not need, and they will pay the contracotr $175 for labor plus $300 for the water heater. (several licensed plumbers told us that no modification is needed) so instead of paying $1,500 to replace the water heater they did not want to pay more than $475 total; and when we told the warrantee company that no modification is needed they offer us a pay out of $360, which is good for absolutly nothing. what a scam. i wonder why the government is not prosecting them for fraud.