• Report: #572682
Complaint Review:


  • Submitted: Sun, February 21, 2010
  • Updated: Sun, February 21, 2010

  • Reported By: Heidi — San Dimas California Virgin Islands (US)
Irvine California Internet, California United States of America

Freecreditreport.com Experiandirect.com UNAUTHORIZED CREDIT CHARGES Internet, California

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Expreiandirect.com made UNAUTHORIZED CHARGES  to my credit card. When I noticed the charges I called the number listed on the web site and was told that my card was charged for a time when I logged on to the site to view my credit report. I told them that I did not authorize any charges and they told me that just by looking at the report that I had signed up to be charged every month $14.95 a month and that the web site stated that and because I had viewed my report I automatically had signed up. They stated that they would continue to charge me unless I canceled it. I asked to speak with a supervisor and they refused to pass me on to anyone else to lodge my complaint. 

I did not and would never authorize this kind of service. The only information they would give me about their company is a I.D#66538 and I'm sure what was a fake name of the person I was talking to.(who was reading a script about the complaint) 

Without a doubt this "company" knows exactly what they are doing and they are getting away with it. I will continue to call the company and make it clear that I DID NOT AUTHORIZE ANY CHARGES. The scary thing is that a company like this now has all of my information. Does anyone know how I can stop them from using it?. 


This report was posted on Ripoff Report on 02/21/2010 10:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/freecreditreportcom/internet-california-/freecreditreportcom-experiandirectcom-unauthorized-credit-charges-internet-california-572682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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