• Report: #1065694
Complaint Review:


  • Submitted: Tue, July 09, 2013
  • Updated: Tue, July 09, 2013

  • Reported By: sherry — rockford Illinois
Internet USA

hotels.com rewards is a rip off Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

 I have been a customer of hotels.com for a number of years and very happy with their services. However earlier this spring I made hotel reservations and paid.....I did not get the reward points for the hotel stay because I did not use the same email address as the one listed on the account.

However I did sign into my aacout to make the reservations but used a different email address to have the confirmation emailed. I cant believe that they track you by email address and not my Membership number. I will NEVER use hotels.com again. I guess now I will be a customer of hotwire or booking buddies.

When I called to complain, they totally dissmissed me. They dont even care if they lose a customer. I am glad to know there is another business where the customer doesnt matter what so ever!

This report was posted on Ripoff Report on 07/09/2013 04:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/hotelscom/internet/hotelscom-rewards-is-a-rip-off-internet-1065694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on hotels.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.