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Report: #1453132

Complaint Review: Keller Williams Realty - Round Rock TX

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  • Reported By: craig — Round Rock United States
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  • Keller Williams Realty Round Rock, TX United States

Keller Williams Realty Dynamic Web Products I tried to fight the Credit Card company for two weeks after I discovered the rip off. It went to arbitration and they won. Round Rock TX

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I was cold called by a person on Tom Hennery Staff, as it sounded shady, I started dealing with Tom the Sales Manager.  Email following…  On October 16th, Tom said they would produce my web page views 1040 times which is defined by 7 consecutive days as one time. (See Exhibit A).  Tom communicated over the phone it was done in 14 days.  On Day 15 I was not on all three search engines they were concentrating on, especially the 12 other ones.  I had two out of twenty phrases on Google, that’s it.  One site.  It counts as 2 of 1040.  I offered to pay 10%, they refused so I reached out to Tom and Deborah five times, see emails (Exhibit B to Deborah and Exhibit C to Tom).  They ignored some and returned two.

I then receive a phone call telling me “we will win the dispute we always do, for sure we will win so protect your credit and make it right, pay the bill to keep your credit good” but I am sure most people who were scammed didn’t ask for an email in writing to supersede the agreement.  See definition of Supersede on next page.  I have saved to my voice mail to produce but I can’t figure out how to copy and send it.  Still working with Apple.

Tom sent an email on October 20th, because I was skeptical due to no information on the BBB.  This was four days after being pressured.  He said it would be focus on the three main search engines and the 1040 touches would happen(Exhibit B).  It hasn’t happened in 14 days nor has it happen in the 45 days since then.  If you look at the Letter from Tom Hennery on October 20th, you will see much more detail than in the contract (Exhibit B).  The contract is how the beat the credit card companies.  You can see that the math of getting the contract fulfilled is impossible now that they have not provided the service for two months. There is only 4 months remaining to get my 1040 on the three sites as Tom and Deborah put in writing.  Before that Deborah Kimble guaranteed if the first page placements don’t happen she said I “will be refunded $3690.”  This company is a fraud, (see Exhibit E) Deborah uses “outweighs”, I’m sure after the phone call they wanted to wait 6 months so I could not claim a dispute but instead I claimed a dispute on day 15.  When I questioned Tom and asked him to call he ignored my request to resolve two times see (Exhibit B) now they tried ripping me off.  I was concerned day 4 and wanted out day 15 when the service was not provided.  Now 60 days later makes it impossible to honor their obligation.  See Tom’s email (Exhibit B).  See Exhibit D for Details on the request to Terminate that went ignored.

This report was posted on Ripoff Report on 07/24/2018 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/keller-williams-realty/round-rock-tx/keller-williams-realty-dynamic-web-products-i-tried-to-fight-the-credit-card-company-for-1453132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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