• Report: #958817
Complaint Review:

LD Products

  • Submitted: Tue, October 23, 2012
  • Updated: Tue, October 23, 2012

  • Reported By: Joseph — Austin Texas United States of America
LD Products
Internet United States of America

LD Products Won't Replace Defective Cartridges, Internet

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I bought a ton of ink cartridges from them that do not work now because my firmware on my printer was updated.

When I called LD Inkjets to have the cartridges replaced, I was told that they would only replace them for a specified period even though this specified period was not specified on the invoice.

When I asked to speak to the manager, I was told that he/she was out for the week. When I asked his/her name so that I could call back next week, I was told that the company does not give out that information.

I thought after I reminded them that I gave them all sorts of MY information (including credit card number), that I would at least get a name. I was wrong. So, no replacement cartridges and not even a name of someone to speak to.

This report was posted on Ripoff Report on 10/23/2012 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/ld-products/internet/ld-products-wont-replace-defective-cartridges-internet-958817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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