• Report: #950732
Complaint Review:

Magazine service center

  • Submitted: Thu, October 04, 2012
  • Updated: Thu, October 04, 2012

  • Reported By: Sue — Thousand Oaks California United States of America
Magazine service center
Internet United States of America

Magazine service center TWX [Time Warner] on VISA billing AUTO RENEWAL two magazines on EXPIRED credit card. NO notice. must leave message hope for callback. Website cancel cumbersome, Internet

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TWX renewed 2 magazine subscriptions without any notification on an EXPIRED credit card. unable to reach anyone- would not allow me to wait on phone, hung up on me. made me leave a message.  Already waiting one hour for callback.
Website cancellation is cumbersome as they make you answer about 5 new offers before accepting a cancellation.  Must do it separately for every single magazine.  Took over an hour to cancel 2 subscriptions, and I will call credit card company to make sure.  Stay away from Time Warner, RIPOFF artists.

This report was posted on Ripoff Report on 10/04/2012 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/magazine-service-center/internet/magazine-service-center-twx-time-warner-on-visa-billing-auto-renewal-two-magazines-on-e-950732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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