Report: #940185

Complaint Review: Magicjack

  • Submitted: Wed, September 12, 2012
  • Updated: Wed, September 12, 2012
  • Reported By: Pam — Long Beach California United States of America
  • Magicjack

    Palm BeackInternet, Florida
    United States of America

Magicjack June 2012 Magicjack suspended my phone number until I paid a $3.00 fee for the Custom number I have had since 2008 Palm Beack Internet, Florida

Show customers why they should trust your business over your competitors...

I paid the $3.00 knowing my service with magicjack would expire in August.  Today they debited my account for $31.37.  Not to renew the service but because I owed for service in 2010.  They also expired the phone number because I never paid for the phone number. The $3.00 I paid was service for 2010.
Per the live chat my service does not expire until Jan 2013 and I have had Free Service all along.  This company is so incredibily dishonest.  My phone number was supposed to be from a bank of numbers, now they claim it is a custom number and the entire problem began because I chose NOT to upgrade to Magicjack plus.
My recommendation is use Skype, Aim or google for phone calls.  MagicJack is magic allright magic theft.
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This report was posted on Ripoff Report on 09/12/2012 01:04 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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