Report: #980153

Complaint Review: MagicJack

  • Submitted: Mon, December 10, 2012
  • Updated: Mon, December 10, 2012
  • Reported By: Joe Consumer — Orange California United States of America
  • MagicJack
    P.O.Box 6846
    West Palm Beach, Florida
    United States of America

MagicJack Magic Jack False claims made to induce sale. West Palm Beach, Florida

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Purchased Magicjack Plus after being informed that you pay for the device and service first year ($69.99), then just $29.99/yr each year after.  But after first year, they are not letting me renew.  So im stuck with a useless $40.00 Majicjack box that cant be renewed or reused.   false advertising.  Fraudulent claims in order to induce sales.  if i had known it would not be renewed at the advertised $29.99/year, would not have purchased.

Customer service (by online Chat only) simply repeats "your account is under review, you must wait for a response by email."  
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This report was posted on Ripoff Report on 12/10/2012 10:54 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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