Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1080829

Complaint Review: Massage Envy - Houston Texas

  • Submitted:
  • Updated:
  • Reported By: bailey — houston Texas
  • Author Not Confirmed What's this?
  • Why?
  • Massage Envy 19720 Katy Freeway Houston, Texas USA

Massage Envy 15 credits (49.99 ea), would not let me use (to this day) until I put a new credit card on file Houston Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 No matter what location, they're all the same.  Previous Sugarland complaint of 7 credits (and not being able to use) - Katy location (location East of Fry Road in front of LA Fitness) - well, I have 15 credits I cannot use!  They deduct $49.99 / month.  I had a backlog of 15 months I had not been able to use.  When I tried to make an appointment, they stated my credit card on file had expired.  I explained I did not want to add a new credit card (and have $49.99 / month deducted again) until I used up some of the 15 credits I had already paid for! They refused to make an apointment for me until I put a new credit card on file.  Why would I want to continue paying $49.99 / month when I have 15 available ($749.85 total)??  I have reported this unsavvy business practice to the Texas State Attorney General.  Hope this helps others and I encourage others to file complaint with TSAG as well.

This report was posted on Ripoff Report on 08/31/2013 07:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/massage-envy/houston-texas-77094/massage-envy-15-credits-4999-ea-would-not-let-me-use-to-this-day-until-i-put-a-new-1080829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now