I was shopping this evening for a laptop computer case, mouse and webcam. Went to neweggafter a google search and it took about a half hour to find the items and place them in my cart. When I went to checkout I had only two options, remember my account and login or create a new account - NO GUEST CHECKOUT.... It's absolutely absurd that a shopping service would not allow a guest checkout. I was not at my computer, did not have ready access to my POP3 email account, without a great deal of hassle so I did the next best thing 24 hour chat.. I explained to Jennifer that there was no guest ceckout and Ithat I didn't have any way to remember any of the 50 or 60 passwords I hae and was not at my own computer. Bottom line she would pass it along to the management, like that will ever happen. Newegg just wants the accounts for some reason and are less concerned about making the sale. I understand the need for passwords these days but what about instances like this, or for that matter the ease of a simple guest checkout. They do offer PAYPUKE but they too require you to sign-in or create an account. WTF another password to remember... It takes a real moron to put a customer through all this and not have a simple way the customer can just make the purchase and go about their business! It's like standing in a large grocery line for a gallon of milk. Problem is Newegg doesn't care!
About you? Ripoff Report
A business' first
line of defense on the Internet. If your business isClick here now..
willing to make a commitment to customer satisfaction
Does your business have a bad reputation?Corporate Advocacy Program™
Fix it the right way.
Set the record straight:Arbitration Program
SEO Reputation Management at its best!