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Report: #1305903

Complaint Review: Realtor.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Neal G — Cary North Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Realtor.com Internet USA

Realtor.com DO NOT USE - TOTAL SCAM; Cant Cancel Internet

*UPDATE Employee: Agreed to Cancel Account

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I was told that I could cancel with this service and was not informed it was a 12 month contract. I was also informed I would receive X amount of leads per month per zip code.  After two weeks and several hundred dollars charged to my credit card, no leads.  When I called to find out what was the issue, I was told by the CSR that based on the zip codes I selected, it would be unlikely that any leads would come in. I was told I could get a refund but when transferred to that department I was told no refunds are issued. When I asked to speak to a supervisor, I was told I was not allowed.  

 

This business completely lies in the sales process and has a terrible product offering. Do not use this business to generate any leads at any cost.

 

Neal Goffman

ngoffman@gmail.com

 

This report was posted on Ripoff Report on 05/16/2016 04:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/realtorcom/internet/realtorcom-do-not-use-total-scam-cant-cancel-internet-1305903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Agreed to Cancel Account

AUTHOR: Alycia Moretti - (USA)

POSTED: Wednesday, August 17, 2016

We worked with the customer in late May 2016 and cancelled the account as requested. 

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