Report: Ramada Plaza Resorts Orlando/Ft. Lauderdale Vacations
Category: Resorts
Ramada Plaza Resorts ripoff Vacations Refuse to cancel trip and refund money Orlando Ft. Lauderdale Florida
*Consumer Comment ..TO JENNIFER FROM YOUNG MILITARY MAN WITH LITTLE $$ LOOKING TO GIFT MY MOM AND BRO A CRUISE
Rebuttal Box
Respond to this report!
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company? Victim of this person/company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don´t let them get away with it!Ramada Plaza Resorts Orlando/Ft. Lauderdale Vacations
Fax:
Ft. Lauderdale, Florida, 33308-4042
U.S.A.
Submitted: 3/20/2002 12:00:00 AM
Modified: 10/28/2008 9:49:21 PMTroy
Shreveport, LA

Ramada Plaza Resorts - Ft. Lauderdale
We purchased a vacation trip with the Ramada Plaza Resort. We recently found out that we will not be able to take this trip, ever. We contacted the company to inform them of our situation. We spoke with a supervisor named Arturo Satunar, he informed us that this trip is non-refundable and that we had to take this trip or sell it to someone.
We were never told, in all the conversations that we had with this company, that the vacation package is non-refundable. Mr. Al Shular is the Sr. Manager, he can be reach at the above number ext. 4116. The President's name is Jim Varilla, he can be reached at the same address, no telephone number was given to us.
SAMPLE OF WHAT THEY SEND TO CONSUMERS
We would like our money refunded, as a consumer we have that right. This package was $698 per adult and $99 per child. There are two adults and one child scheduled for this trip.
Please help us in getting a refund. Thank you very much.
Troy
Shreveport, Louisiana
Click here to read other Rip Off Reports on Ramada
Looking for premium tickets? Concert Tickets | Sports Tickets | Theatre Tickets just visit www.TicketFeeder.com
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, please use the search box below:
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA’s.
Rebuttal Box
Respond to this report!
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company? Victim of this person/company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don´t let them get away with it!Repair Your Reputation
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Updates & Rebuttals:
- Fighting back for Ramada Jennifer [2/8/2003 7:26:43 PM]
- Sell it! Anon [2/9/2003 1:00:43 AM]
- VERY disappointed! Ripped-off, too! Melody [2/20/2003 6:51:54 PM]
- The Real Truth Chris [2/23/2003 8:24:43 PM]
- Hurts millitary family John [2/28/2003 12:40:50 PM]
- To FIghting Back for Ramada ..recently scammed by your company. Anonymous [4/22/2003 2:47:23 PM]
- More Than a Fair Deal Mario [4/30/2003 2:03:11 PM]
- Ramada Plaza Solicits Through Direct Mailings James [5/3/2003 12:31:32 PM]
- Does Ramada know that someone is out there using their name? Mic [5/4/2003 7:19:34 AM]
- Check the daily rate M [5/13/2003 10:31:14 AM]
- Have the same name Jennifer Hastie Jennifer [9/4/2003 11:05:09 PM]
- You CAN get your money back Susie [10/11/2003 7:24:12 PM]
- Don't get discouraged. I too was sucked in to this scheme Mike [1/15/2004 9:01:07 AM]
- Received offer from them in the mail for a cruise, right into the shredder, Thank you Ripoff Report! Jeffrey [3/4/2004 7:18:51 PM]
- Not Ripped, but thoroughly enjoyed my stay at Ramada Tonya [4/6/2004 5:32:21 PM]
- i had no clue people felt this way. We'll Just Say My Name Is Jac [4/8/2004 2:12:57 AM]
- Misrepresentation of the so called 'UPGRADES' Frank [5/3/2004 8:40:02 PM]
- Ramada Resort sold us for $300! Ning [5/12/2004 1:38:41 PM]
- Ramada is a Rip-Off ..wish I found this site sooner NoYurDstny [6/10/2004 6:26:52 AM]
- Get a life Steve [7/26/2004 8:49:11 AM]
- Think about it Joe [9/15/2004 7:30:52 PM]
- I got my money back, here's how you can too ..'Florida Sellers of Travel Act', which states that I may cancel any contract without penalty Christina [10/11/2004 12:25:00 PM]
- Caveat Emptor Moe [10/13/2004 8:17:27 AM]
- Got my money back!! Denise [10/14/2004 12:14:17 PM]
- I walked out Gary [11/10/2004 7:37:45 AM]
- Money back is possible Joyce [11/22/2004 5:04:47 PM]
- Need Help! Christina [11/27/2004 12:10:46 PM]
- Personal info Leigh [11/28/2004 3:17:33 PM]
- Has anyone recieved monetary vouchars? Wendy [11/29/2004 2:46:23 PM]
- Response to Wendy ..I got the $1600 voucher in the mail, thats how I got hooked. Christina [12/6/2004 4:46:47 PM]
- Got my money back too! Roger [12/18/2004 8:45:48 PM]
- In the process of getting REFUND...not easy Suneel [2/10/2005 3:03:11 PM]
- Owner Ripping off thousands... I am an ex-employee John [3/30/2005 11:52:20 AM]
- Not That Bad I was scammed by the coupon/voucher you get in the mail Julia [3/30/2005 9:03:06 PM]
- Glad I checked this thread!!! Jason [4/8/2005 9:16:05 AM]
- Also roped in and deposited but I got my money back! Jennie [5/9/2005 5:50:23 PM]
- UPDATE: Phone call from the VP of Promotions Jennie [5/10/2005 10:35:48 AM]
- Success in getting refund back from Ramada Nel [5/16/2005 1:32:29 PM]
- Screwed over too G O R D O N [7/8/2005 10:56:02 PM]
- The Inside Scoop on Ramada Plaza Resorts Vacation Packages Rich [7/26/2005 12:48:22 AM]
- Hope this works! Sarah [9/1/2005 7:32:57 AM]
- Phone calls from Ramada A. [9/12/2005 9:46:11 AM]
- Call the number and ask to be put on the DO NOT CALL LIST! Enrico [10/1/2005 5:48:12 PM]
- Enrico.. Jessica [10/7/2005 2:18:44 AM]
- Hats off to RIP-OFF REPORT!!! Alison [10/7/2005 8:33:36 PM]
- Victimized as a third party Zach [10/15/2005 2:44:53 PM]
- What to do if Past 30 days Rob [10/18/2005 1:37:22 PM]
- Me Too! Colin [10/19/2005 8:34:44 PM]
- Getting money back and who to talk to John [10/20/2005 8:23:57 AM]
- Another one C [10/20/2005 12:39:29 PM]
- Request for help Jordan [10/23/2005 7:23:31 PM]
- Innocent people hurt Cristy [11/2/2005 10:48:27 AM]
- Not a scam -- I got what they promised. Beth [11/8/2005 10:06:02 AM]
- money back the airlines dont do it Ron [11/16/2005 11:04:12 AM]
- Over 30 Day mark and Need Help S. [12/5/2005 8:52:06 PM]
- Ramada Plaza Resorts Jim [12/20/2005 6:49:13 PM]
- Got my refund after having purchased almost 8 months ago!!! Jordan [12/23/2005 7:05:01 AM]
- I was told there would be no selling of time shares Kris [1/6/2006 11:14:47 AM]
- Be an intelligent consumer! J [1/27/2006 3:10:24 PM]
- How do I get money back after 60 days Chris [3/9/2006 1:40:09 PM]
- I GOT IT BACK!!! After SEVERAL months! Robert [3/14/2006 9:12:47 AM]
- ex-employee Adam [3/21/2006 6:31:11 PM]
- Good advice regarding timeshares Martha [5/22/2006 3:09:39 PM]
- RAMADA PLAZA RESORTS, WHAT IS THE PROBLEM? Reba [6/8/2006 6:43:49 AM]
- To you idiots who had a wonderful vacation... Gena [6/8/2006 2:35:49 PM]
- MISS CRYBABY FROM MARGATE Reba [6/9/2006 11:43:11 AM]
- Write a letter of cancellation, never call... Leem [6/17/2006 12:04:02 AM]
- Reba, PUH-LEASE! Gena [6/19/2006 1:17:17 PM]
- Did my homework - what laws apply? Chris [6/19/2006 1:29:51 PM]
- EXACTLY AS I SAID Reba [6/22/2006 5:07:57 PM]
- You get what you pay for Stephanie [6/23/2006 12:27:54 PM]
- Distrust By Default Ross [6/27/2006 5:44:47 PM]
- Former Ramada Plaza Resorts Employee Krista [7/4/2006 3:12:41 PM]
- The Truth Steven [7/16/2006 11:52:46 AM]
- Glad I did not accept the offer Kristin [7/17/2006 11:44:08 PM]
- BEST OF L UCK Steven [7/18/2006 3:44:21 AM]
- Oh, come on! Gena [7/18/2006 10:40:45 AM]
- Just paid for this vacation Kathryn [7/18/2006 7:28:12 PM]
- HI GENA OR IS IT GINA Steven [7/18/2006 7:33:54 PM]
- THANK YOU DENISE FROM TEXAS Rebecca [7/18/2006 9:04:17 PM]
- concern Kathryn [7/19/2006 7:10:23 AM]
- Question Kristin [7/19/2006 6:14:42 PM]
- Yes I Went Reba [7/19/2006 7:51:18 PM]
- CALL CUSTOMER SERVICE Steven [7/20/2006 9:30:06 PM]
- got rid of them Kristin [7/21/2006 6:19:17 PM]
- I GOT MY MONEY BACK!!!! HERE IS HOW Elisha [8/7/2006 9:31:17 AM]
- I was ripped off by this company and need help to get a refund. Helen [8/21/2006 1:09:11 PM]
- Had a Great Time on My Trip Debbie [8/25/2006 3:51:01 PM]
- I GOT MY MONEY BACK!!!! HERE IS HOW Elisha [8/28/2006 12:39:35 PM]
- I just paid $798 to RPR Xiao [9/9/2006 11:22:47 PM]
- How to get out of paying Peter [9/22/2006 3:51:23 PM]
- Wasted Time Rich [10/4/2006 1:28:47 PM]
- Got my refund ... painless, and professional by Ramada Shawn [10/12/2006 6:37:54 PM]
- still not sure about reba Amy [10/27/2006 2:21:48 PM]
- they called me Egypt [11/8/2006 4:27:28 PM]
- Bought A Vacation From Them Recently - Will Update on the Service After I Take It Mamata [11/10/2006 7:21:32 PM]
- RESPONSE TO AMY Reba [11/10/2006 9:00:58 PM]
- Negative feedback Nancy [11/18/2006 8:56:49 PM]
- PONDER Reba [11/19/2006 6:44:28 PM]
- Ramada Plaza Ripped me off through Misrepresentation Michael [12/2/2006 10:53:18 AM]
- Ramada Plaza Resorts Ripoff! Irvin [3/19/2007 3:27:25 AM]
- I got my refund Jim [3/22/2007 7:46:32 PM]
- I received a refund Andrea [3/28/2007 10:09:41 AM]
- Got the refund! Just follow the steps Jim [3/29/2007 8:04:01 PM]
- 100 Fraud.No doubt about it Hassan [5/14/2007 3:32:05 PM]
- Received My Refund Tracy [6/20/2007 7:41:00 AM]
- I got my refund today! Jennifer [6/27/2007 2:15:24 PM]
- I've never seen so many people looking for something for free..... Shiva [8/15/2007 9:18:58 PM]
- Buyer Beware Noname [8/28/2007 5:36:48 PM]
- People defending these scams should be ashamed of themselves. Terra [8/29/2007 5:12:45 PM]
- Sales Rep Johnnygoodtime [11/14/2007 11:12:53 AM]
- Questionable actions by this vendor Btr1701 [11/30/2007 12:52:55 PM]
- Current Employee of RPR/Imperial Majesty Mastercloser [12/8/2007 3:15:26 AM]
- I Too Have SAme Documents You Recieved!!! AND************* Megan.h. [5/8/2008 4:05:55 PM]
- Was able to cancel the next day Amanda [5/30/2008 1:18:33 PM]
- Universal Action Travel /Fraud Mrs. [6/6/2008 9:20:06 PM]
- I know them inside and out! Shane M [6/12/2008 8:47:08 AM]
- Abosolutely Terrible Vacation Package.....Company is a SCAM! No matter how many defend it!!! Makeitbig_99 [6/18/2008 3:06:31 PM]
- Sales Rep Johnnygoodtime [7/13/2008 7:10:16 PM]
- Nothing in life is free read the fine print!! The Truth [8/1/2008 7:50:46 PM]
- TO JENNIFER FROM YOUNG MILITARY MAN WITH LITTLE $$ LOOKING TO GIFT MY MOM AND BRO A CRUISE Brian_boston, Ma [10/28/2008 4:33:53 PM]
Fighting back for Ramada
Hi, my name is Jennifer Hastie. I am a promotions director for Ramada Plaza Resorts Orlando Ft.Lauderdale Vacations (I sell the packages). My company has very great promotional offers and when people aren't clear with rules and regulations I just don't think it's fair that we should get a bad name for someone elses mistake. I have a very strong feeling that Troy here hasn't given out all the details concerning this situation.
First of all the price for the vacation is $698 there is no $99 per child fee, the 3rd and 4th travellers are FREE. So it's $698 for FOUR people.
Second the way it works in our company is we go to shows (boat shows, art shows, wine shows etc.) and we set up booths for people to fill out entry forms for a discounted vacation, so Troy filled out this entry form (the rules and regulations for the vacations are always posted at the show)
Troy got a call from us and one of our representatives gave him all the details of the package. Maybe this representative failed to mention that the package is non-refundable BUT he WAS told in his 'security recording' which is a process after the qualified registrant (Troy) decides to buy the package. The registrant is sent through to Ramadas Verification and shipping department where a verification officer outlines the package, reverifies shipping and billing information and asks the registrant if they authorize the charge of 698 on their credit card (This is specifically done so the customer is clear on everything they're responsible for and everything we're including).
One of the lines in the recording is This package is sold on a non cancellation basis. That whole conversation with the registrant agreeing to everything and the verifier verifing is recorded. It is available to Troy so I suggest he call the 1-800 number he received, give them his personal reference number and ask to listen to his recording. That recording is a bonded contract because Troy agreed with everything. Unfortunaley for Troy that security recording is exactly like a contract. And looks like his signature is right on the dotted line.
Anyways Troy, why would you want to cancel the package? It's great! It's worth 3,085! If you're getting it for 174.50/person I'm sure you should have no problem selling it, plus you have those 2 free vacations that we included for you (I notice you forgot to mention that!)
Sell it!
Troy, sell the vacation package. Ramada is at least giving you the option of transferring the ownership of the vacation, which usually doesn't happen with things like this (and stuff like cheap airline tickets).
To the Ramada sales/marketing rep, you really focused too much on the recorded line as binding contract, etc. Telemarketers gloss over details, and while I believe that the customer probably was informed that the trip was non-refundable, you have to see how annoying it would be for a customer to have a recording thrown in his face. It doesn't make me respect your company any more, even if I can see how you are legally correct.
It would probably be more helpful if you were to focus on the fact that apparently the trip is transferrable. At least the customer has an option, although not the one he was seeking.
Also, Jennifer, I wouldn't gloat about how 'valuable' the trip is --if it was such a great freakin' deal, maybe Ramada should be willing to take it back...
VERY disappointed! Ripped-off, too!
I also bought into this scam. For $600 over the phone, and only this call, 'you can't wait, if you don't do it now, you'll never get this offer again'. Yes, it is transferable, and you can sell it - if you pay the outstanding $600 first. My daughter had to have surgery, and we missed the date we were supposed to have used our vacation by.
The sales person did say that we could extend our time, but she didn't say only if we paid another $600. We just paid $600 for a video and booklet.
We will never stay or do business with anything connected to Ramada if we can help it! I talked with two separate customer service reps, and they refused to even let me talk to anyone else.
I would have to call again, at a later time/date. And I was assured that NOTHING could be done unless I paid the additional $600. Expensive lesson for nothing.

Submitted: 2/23/2003 8:24:43 PM
Modified: 9/13/2005 11:27:41 AMChris
Fort Lauderdale, FloridaU.S.A.
The Real Truth
This is such a huge scam it is amazing. I was looking for a second job to supplement my income when I stumbled across this telemarketing advertisement. I inquired and learned the inside scoop immediately.
At the time I managed a hotel in Fort Lauderdale which actually was a beachfront hotel. The Ramada that comes with this package is landlocked close to the Florida Turnpike. The hotel is more like an early 70's motel.
They will send you beautiful certificates and brochures that make it seem like the real deal. Meanwhile they are back in this little boiler room like atmosphere ringing bells everytime they get another sucker to fork over their hard earned cash.
Every aspect of this scam is a joke. They have such huge turnover it is amazing. The accomodations are a joke, the cruise is a joke and the throw in Vegas trip is also a joke. You are forced to pay a extra fee if you want to change dates. Trying to cancel is next to impossible.
Oh yeah the names of supervisors are changed so much you would think they were in the witness relocation program. Stay far away from this scam company.

Submitted: 2/28/2003 12:40:50 PM
Modified: 9/13/2005 11:27:41 AMJohn
Spokane Washington, WashingtonU.S.A.
Hurts millitary family
My wife had purchased this $698.00 per person package for our wedding present get away. My wife is in the millitary and was recently deployed, and they wont let us move our date on the package or refund it. Do NOT purchase anything from the Ramada Plaza Resort, or the National Travel Agency. They will take what you have and with no remorse take you to the trash to be recycled with everyone else including us.
What happened to the Great American Dream has it gone awry?
To FIghting Back for Ramada ..recently scammed by your company.
Hi Jennifer...I was recently scammed by your company. As you don't think it's fair that people aren't clear with rules and regulations, I don't think it's fair that companies like yours remain in business. I will tell you ALL the details of my encounter with your money-swadling company: I received a voucher in the mail and called only to see what it was about. I wasn't prepared to make any kind of deposit on anything. My price was $498 PER PERSON and there WAS a $99/per child fee (Because my child is under two, it was going to cost us $79 for him.) AND an additional $198/per person fee. There is no way I could've taken myself, my fiance, my child and my mother-in-law for $698. This trip would've cost me $1,673 before I ever even packed a bag. You are mistaken. Secondly, I have been planning a wedding for the past 3 months and haven't been to any 'shows' or registered for anything. I NEVER signed up for anything. I was told that you randomly selected me. (From where, who knows!) The recording you speak of is hard to hear and the gentlemen speaking speaks very fast. It is not taped, the only thing that's taped is the gentleman rambling off his spill. When I asked if I could hear this taped conversation, I was told no. I cancelled this package because lawsuits in 10 states and 700 formal complaints can not be wrong. If you are naive enough to believe the Ramada spill, you should take a vacation too!

Submitted: 4/30/2003 2:03:11 PM
Modified: 9/13/2005 11:27:41 AMMario
Coquitlam, British ColumbiaCanada
More Than a Fair Deal
We (six of us - my wife and I and two other couple friends) just returned yesterday from our Ramada Resorts vacation - 3 nights Ft. Lauderdale, 3 nights Carnival cruise and 2 nights Orlando. What can I say but it was more than a fair deal. We got a brand new Alamo rental van which was supposed to be unlimited mileage, a good cruise to the Bahamas, and good hotels. We saw almost half of Florida, from Miami to Orlando, including the Everglades, and enjoyed Universal Studios, the beautiful Ft. Lauderdale beaches and downtown Miami. These for the price of $698 per couple and a couple of hours sale presentation for a timeshare.
The additional costs, of course, should be expected, like the $98 per person port charges and the car rental insurance, which is a bit shocking (about $360 per car for 8 days for complete coverage). We waived the individual economy cars and got an Astro van instead for the six of us. Of course, the cost of car insurance is no more a Ramada matter but already a state regulations issue, the cost depending on the coverage you want. We paid more than $400 for the van insurance and another hundred for the van-car difference and divided the costs threesome, which was far advantageous than individual cars. These worked well for us as we didn't have to drive in convoys.
These folks, of course, expect a return on their investment so they try to hardsell you a timeshare, and that's their job. You either buy or not and it's up to you. We dind't buy but they honored their end of the bargain by giving us the entire vacation. Like any other vacation, we spent money but that's personal. We had a good time and Ramada delivered what they promised.
Ramada Plaza Solicits Through Direct Mailings
As a former employee of Ramada's telemarketing efforts I must rebutt the assertion that Ramada uses forms to sign people up for later contact. Now, although this might be factual in some cases...as far as I was made aware---while an employee---prospects are sent a 'certificate' through the mail and asked to respond by phone to a toll free number.
Prospects are led to believe that they have been 'specially selected' to 'receive' this vacation. Notice the key words: specially selected and receive. The phone salespeople are mandated to keep the prospect on the phone for at least 18 minutes in order to put the prospect at ease before asking for their credit card number.
Furthermore, as Ramada requires a credit card order as preferred method of payment they are in violation of the Telemarketing Statute within the state of Florida.
Vacation packages sold over the phone are some of the worst rip-offs for consumers (the reason I no longer work for Vacation Phone Rooms) as the consumer is generally misled into how their information was received to contact them. Some Vacation Phone Rooms even go so far as to state that the prospect filled out a form somewhere---when in truth they are calling straight out of the phone book.
A constructive tip: When called in reference to a Vacation Package and the sales person begins to ask questions such as:
'Now are you still happily married or happily single?'
'Do you still enjoy an income of....?'
'And are you still a holder of (any one of the major credit cards)?'
Simply hang up....for you have been called straight out of the phone book and the company is merely probing to see if you are in fact qualified for their 'presentation.'
Think about it...if they really had this information they wouldn't have to ask!!!
One more thing: If in the state of Florida (I don't know the laws in other states) ask if you can send a check or money order...if the answer is no that company is in violation of Florida law and should be reported.
Have A Great Day---A Direct Marketer With A Conscience
Does Ramada know that someone is out there using their name?
I am reading these because I got an inventation. I scanned it so everyone can see it. I see now that someone has the nerve to send a rebuttle on behalf of this swindling company. Are you kidding me? They have the nerve to refer to this company as 'the Ramada.' This is not the Ramada. This is nothing more than a pack of thieves. I thought this type of swindling went out of fashion 15 years ago.
I think it is time to wake these people up. If consumer revenge sections of local television stations don't work, I have a friend named Bubba in Boca Raton that can help out.
Check the daily rate
If this is the property I think it is by description, the daily rate is listed as $56.25 on Ramada's website.
HINT: It's cheaper to make a direct reservation.
These people ARE scum. I'd make a personal phone call to the President of Ramada, or send a personal letter with copies of everything and see if either (a.) there's a rampaging franchisee or (b.) it's a rouge property who's abusing the Ramada name.
Another hint: Don't get it off the website. Find some good addresses and phone numbers on the company's Securities and Exchange Commission's filings. That's how I busted Sprint PCS on a cell phone problem, and it got solved extremely quickly. They called my house 4 times to check the status of the refund. Before I did that, I didn't get the time of day.
Have the same name Jennifer Hastie
Hello
I was doing a general search on my name Jennifer Hastie and Travel (I own a travel website and have nothing to do with this vacation package stuff just happen to have the same name) and a link to this badbusinessbureau.com came up...I feel like a victim because this person (Jennifer Hastie) who happens to have the same name as mine works for a company that's been reported...Do you think you could take her last name off there? to save the other 5 to 10 Jennifer Hastie s in this whole big world alot of headaches...especially for one like me who also works in the Travel industry and just happens to have the same name ...I'd hate for any confusion or association as Hastie is not as common a name as say Smith or Brown. Thank you for your consideration.
You CAN get your money back
I was scammed by RPR as well. After two years of holding on to the package, I did some very extensive research and found a website dedicated to the scam. There is a lot of advise on how to get your money back. You have to ask for it firts a number of times from RPR...just for the record, and write down all details. Then you have to fax the information to the CEO's admin. I have a new PC at home, so I don't have the site's address any longer, but you can find it through google. This site has the fax number that you need. I got ALL my money back after less than a week from faxing the admin. The website gives you sample letters, including item by item all the laws Ramada is violating. When you quote them, you WILL get your money back. Good luck!
Don't get discouraged. I too was sucked in to this scheme
It IS possible to get your money back from Ramada Plaza. It took me only one week.
I too was sucked in to this scheme. But the day after I was charged for the vacation, I did some research...(Should have been the other way around. Learned the hard way.) I found nothing but negative reports about this company.
Do a search on Google, as I no longer have the info. There are several websites (as well as testimonials from this site) where you can obtain the phone and fax numbers needed to contact the right people of this company, as well as numbers and websites for contacting the Attorney General in Florida.
As I did not want to deal with these people any more than I had to, I faxed first, then called. I sent 2 faxes containing the same info to the VP of the company and his secretary. TIP: Carefully describe why you are requesting a refund. Don't attack them or give them any reason to cause more trouble. Be professional. Be firm. But don't go off on them. Let them see that you are an intellegent individual who is serious about getting a refund. When contacting by phone, don't accept any 'bonus trips',perks, etc. Say NO, and mean it. I cited misrepresentation as the main reason I would not do business with their company. And I informed them that I had already contacted the Attorney General regarding their practices. (Which I did.)
Once I told him this, I was surprised at how quickly he responded by refunding my money. If they tell you they don't do refunds, they are lying. Keep calling until you find someone who will.
REMEMBER: Confirm with them that they are refunding 100% of your money. Make copies of all of your faxes. Get names of anyone you talk to. Write down ALL information. It will seem like a huge hassle. BUT...Not compared to losing hundreds of dollars, or worse yet, going on one of their 'vacations'. You won't regret your efforts. I hope this helps.
Received offer from them in the mail for a cruise, right into the shredder, Thank you Ripoff Report!
Today I received some so-called registered
documents from Ramada Plaza Resorts, offering
a cruise travel voucher claiming to be worth
$1600. Having read about this company's offers being nothing but a scam, I put everything I received from them right into the shredder.
Thank you Ripoff Report!
Not Ripped, but thoroughly enjoyed my stay at Ramada
Last year, my family went on a cruise out of Fort Lauderdale. We just so happened to stay at this resort.
We were quite pleased with their hotel and services.
I hate to hear about this scam. This year we sail out of Miami, but had concidered staying with them again. I Still Would. The resort is great and the Beach Is Absolutely Wonderful.

Submitted: 4/8/2004 2:12:57 AM
Modified: 9/13/2005 11:27:41 AMWe'll Just Say My Name Is Jac
Palm Beach Gardens, FloridaU.S.A.
i had no clue people felt this way.
a lot of yall are blaming the telemarketer. i had no clue people felt this way. the only reason i found this site was i put the co. name in yahoo trying to find our site to see what the hotel looks like. (which, by the way, is www.ramada-plaza-resorts-orlando-ftlauderdale-vacations.com and www.ramadaplazavacationmemories.com which we give to you at the beggining of the pitch, so obviously you werent looking too hard....)
i went on the 198 special (the 4/3 in orlando 3/2 in ft lau and 3/2 in vagas then you either get the rental car or the universal or disney world package),a nd it wasnt that bad. the reason you get it for so cheep is because it is a TIME SHARE TOUR. which we also make VERY clear. do you really think that for $40 to $50 per person you are going to get a convertable rental car and going to be staying at the freakin breakers? its 10 days of vacation. that breaks down to about 4 to 5 dollars a day per person per day.
and for that guy who said 'you have to see how annoying it would be for a customer to have a recording thrown in his face' from the title 'sell it!' we dont throw it in your face, we tell them and every costomer i have talked to have been releived. that recording is for your safty so you know that there are no hidden cost or fees. you can call the 1800 # and listen to it. so obviously yall werent listening closely enough because we say everything on and off tape. and if you dont catch it the 2nd time around (on the recording) thats is sad because useually the verification department talks so freakin slow like they are just learning how to read in the 1st grade.
and for the lady who said that she cant extend her package because her husband left, if you call customer service, they will extend the package for you for $29 every 6 months.
Misrepresentation of the so called 'UPGRADES'
I have a long story about Ramada Plaza resorts. Here it goes. I originally purchased my cruise for my wifes and my anniversary. We had chosen a date but where not able to take our initial trip due to a death in the family. I forgot about our trip and had to reschedule. Since the first trip had expired, I was given the option to upgrade to another trip for and additional $450.00. I reluctantly accepted because Ramada said I would not be given a refund of my initial trip. This took the cost up to $1845.00. Ramada lead me to believe that I was lucky I was able to get this new package. (If I would have known about this site then, I would have called the 'Better Business Bureau' immediately) When my wife and I finally called to confirm our dates, Ramada offered uf additional upgrades. The upgrades included a better ship. (From the Imperial Majesty, to a Carnival Cruise ship) An ocean beach resort, and an upgrade from a compact car to a midsize car. These additional upgrades were purchased for $400.00. Grand total for our trip $2245.00. And this didn't even include Airfare.
When we arrived at the Ft. Lauderdale Airport we proceeded to the Alamo rent a car booth. We were expecting to be given a midsize car. The counter person advised us we had upgraded to a compact car. Ramada had initially reserved us a Sub-compact. Being it was an 8 day trip, we had two big suitcases and they wouldn't fit in our compact. So we had to pay for an additional upgrade to our midsized car. Cost of that upgrade, an addition $189.00. (Are you starting to get the picture?) Our Total for our trip is climbing. Now to almost to $2500.00.
We proceed to the welcome station and are pleased to find out that we are not staying at the hotel where the welcome station was. We upgraded to our 'Oceanbeach Resort'. So after receiving our directions to the port of Miami and the Timeshare presentation headquarters, we headed off to our 'Oceanbeach resort'. When we arrived we were relieved to find the red 'RAMADA' sign, and our Oceanbeach resort. The trouble was that they sent us across the street to another part of the hotel. The decor was early 70's. The kitchenette was circa 1960, the beds were at least 20 years old, soiled, and the boxspring had a metal bar protruding out of one of the sides. We were greeted with our own, roach welcoming commitee. This is no joke! My wife was devestated. She was to the point of tears. She immediately called the welcome center and informed them that we were not going to settle for our meager accomodiations. To our suprise and glee, we were given a room at a Sheraton in Ft. Lauderdale. About 10 miles from the beach. So much for our upgrade to an 'Ocean beach resort'.
We went to the Timeshare headquarters and sat through there spiel. Our sales man was very eloquent and we purchased a timeshare. We received our cruise tickets and enjoyed the Carnival Cruise.
When we arrived at the Orlando welcome center we once again were thoroughly disappointed with our accomodiations. The hotel was subpar and smelled of soiled diapers. We refused to stay at the hotel and were moved to another hotel next door.
To conclude. When we initially received our offer, we saw the name RAMADA and thought, reputable company, must be a legit deal. NOT the CASE. After complaining to Ramada Plaza Resorts we were refunded $200.00 for all our trouble. Making our trip grand total just under $2300.00. I'm not sure if I can claim or ask for a full refund since we took the trip. Can anyone out there give me some answers? If you can reply via a consumer comment I will keep a lookout for any answers. Thanks for letting me tell my story about Ramada Plaza Resorts.
Ramada Resort sold us for $300!
I purchased a Ramada Resort Vocation last April for $698, the package include 3 days at Ft Lauderdale, 2 days cruise to Bahama and 2 days at Orlando Florida plus some bonus get away vocations. At the time of the purchase, i was misreprented the information that the package was $698 per couple, or if you choose to go alone, it's also fine. However, when i received the travel materials from Ramada, it showed that i need to pay another $698 in order to book the trip. I was so astounished and tried to call the customer service to cancel the vocation because of the misrepresentation of the information. Also at the time of the sale, the telephone sales agent didn't mention anything about the re-entry visa to US, so for international students, there's no way we can take the cruise trip to Bahamas. After i explain the situation to the customer support, they refuse to refund any money.
Feeling that i already paid $698, i reluctantly paid the remaining balance $698 and decided to take the 3 nights in Ft Lauderdale first. When my girlfriend and i arrived at the motel like so called 'First Grade Hotel' on route 441 which was far from the beach(Ramada does own several other hotels near the beach, but apprently that's not for the package buyers), we were given a brochure about a 'Mandatory trip for both couples to the welcome center' the next afternoon in a place about 30 miles away. Having no idea what this mandatroy trip would be, i called the number on the brochure and the agent who answered the phone was evasive about the subject. Since we only had two full days to stay in Florida, we asked if we can ommit the 'mandatory trip', but the answer was no. The next day, on arriving the welcome center, we found out that we were 'sold' to a local real estate company for 2 hours for $300 dollars to become the potential buyers of their time-share vocation house. At the time, i strongly objected the mistreatment by Ramada and asked to talk to the manager.
The manager said that it was my responsibility to fulfill the 2 hours presentation or I wouldn't be given my hotel vouchers which means i would need to pay for the hotels that i already paid for! Hello? What are the customers to Ramada Resort? We felt like being sold like cattles and being treated so badly and so different compare to when they first approach us to sell vocation package.
I remembered clearly that I did not agree to attend any sort of the real estate sales presentation as part of my obligation for this vocation package. I remembered cleared that i was not told by the sales agents about such presentation at the time of the sale. We were taken to meet with at least 4 sales person from the local real estate company under RCS for at least 4 hours ( not the 2 hours they stated) before they reluctantly let us go. Two of the sales persons clearly told us that they paid $300 dollars for getting us to meet with them. This bad experience totally ruined my vocation and i am sure it caused trouble to many other innocent people who just want to enjoy their time with their familes. I am sure Ramada Resort violated the law in doing this and i want to file a lawsuit against them with all other innocent consumers who are misrepresented or mistreate by Ramada.
The followings are the list of misconducts by Ramada Resort:
1. Misrepresent the vocation expense. Seems like $698 at first, but actually $1396,
2. Sell customer's time to its parterners for $300(per couple) without their consents.
3. Misrepresent the condition of hotel as 'first class accomadation', but actually just mediocre. (On the last day of stay, both of our hotel key failed to work and the service were bad).
4. Overchage the vocation package. It's about $1400 dollars for 5 days of hotel rooms, one week of car rental and 2 cruise tickets.
Cruise ticket ---$200max *2 = $400
5 days of hotel -------------$400-600
1 week of car rental-------$100
total would be somewhat around $1000 at the most conservative way in my opinion, they charge $1400 + $300 for selling our 2 hours = $1700.
I would welcome any media or law office to contact me thru Rip-off Report.com to straighten out the problem and if you happen to have the similar experience and complaints please join me in fighting the wrongs.
Ramada is a Rip-Off ..wish I found this site sooner
As like most of the other people of this forum, i wish i would have read this before i got involved with Ramada Plaza Resorts.
I received a 1600.00 credit voucher that offered 4 days /3 nights in Ft. Laurderdale, 2 day cruise to the Bahamas - 3 days / 2 nights in Orlando with free tickets to my choice Dislany Land or Universal Studios - upon my arrival i would recieve a free rental car from Alamo with unlimited miles for the duration of my stay and for company appreciation - the representative included a Gold Key Card which meant everyone ate free. The total cost of this package was 698.00 per person - double occupancy required and any additional person would be 99.00.
During the conversation with the sales rep i specifically told him I am a single mother with two kids and i didn't have that kind of money on hand that day. He understood and replied 'Ramada understands that and i would be eligible for a payment plan' He then sent me over to the verification department and she went over the package details and payment plan and had initially told me that payments wouldn't be charged until 7/3/04 - i agreed because the funds would be available at that time. so we proceeded with the conversation (it was recorded) All she needed me to say was 'i authorize the charges' before i said that i specifically asked her when were the charges going to be charged she said 07/03/04 - then i complied with 'i authorize the charges' Needless to say, they billed my card moments after we hung up the phone.
I was furious when i checked my account and noticed it was in overdraft - nearly every bill i had paid for that month was returned due to insuffient funds -
When i called Ramada to cancel the trip i spoke with the most rudest person ever in Customer Service - Christina - we argued back and forth - she even played the recorded conversation and it clearly states that the charges would not be charged until 7/3/04. Based on her attitude during the call, i vowed avoid Ramada EVER. She told me that i couldn't get a refund because it was a pre-paid vacation - i asked to speak to someone else. Floor Manager, Wayfle proceeded to assist me - he told me all he could do was refund me 262.00 and they would ahve to keep 87.00 - i told him that would not work simply because it would be ludaris for me to pay 87.00 for something that was there mistake. I expressed to him the financial hardship this charge had caused and we went back and forth for about 45 minutes and he finally said he would refund me the full amount and throw in a 3/2 night trip to Orlando.
Well, I haven't seen the credit yet, but it's suppose to be on the way.
Get a life
To anyone who whines & complains about NOT BEING ABLE TO GET A REFUND - you need to get a life. TOO BAD, SO SAD. Not every business in this world is a Wal-Mart where you can take something back just because you don't want it any more OR decide that you cannot use it. Before you invest a nice sum of money such as $600 or MORE into a vacation package, always read the details & research it first. And if you're a big enough sucker to buy something from a telemarketer WITHOUT DOING RESEARCH on the product, you need to learn how to become a smarter consumer.
Think about it
If this is a great deal for you, then why is Ramada pushing it so hard? This deal is nothing more than a time share sales pitch. I received a call and Googled 'Ramada Plaza Hotel' and this site (thankfully) came up. After reading a couple of posts, it became evident to me that I had not won a prize or been selected for a special offer, but rather was on a sucker list for this sales pitch.
People, you are being sold here. There is no value to this vacation. This is a chance for Ramada to get $700 from you, which covers their costs. Then they make their profit with payments from the time share operators they deliver you to.
Thank you 'Ripoffreport.com' for saving me from this ripoff.
I got my money back, here's how you can too ..'Florida Sellers of Travel Act', which states that I may cancel any contract without penalty
I'm so glad I found this Website, because I got tricked into the Ramada Plaza Resorts scam, too. I followed the advice of Mike from Kansas City, Missouri (submitted 1/15/04) - Thank you, Mike!!
WHat I did was to write a letter stating I was entitled to a refund by the 'Florida Sellers of Travel Act', which states that I may cancel any contract without penalty within 30 days of payment. Also, mention the Florida Attorney General. Anyway, I got a call back from someone who was so helpful and friendly, and got my refund!! Call 1-888-217-2620, ext. 4296, and ask for Ben in the Confirmations Dept.
He will ask you why you want the refund, I just told him the travel wasn't feasible for me now, and also I found through research that I could get a better deal myself. Well, I got my refund, and I hope this helps many of you.
Caveat Emptor
It has been around for ages and still applies today. If a deal sounds to good to be true, guess what? If you purchase any trips or cruises, do so thru a reputable travel agent, pay by credit card and GET THE TRAVEL INSURANCE!!
A reputabl agent gives you face to face accountability, not some her today gone tommrow telemarketer
Credit card companies are interested in their customers and protecting their customers. Purchased with credit card, feel like your not getting what you paid for? contact the credt card company and intiate a charge back (also guaranteed to get a company that is ignoring you to quickly respond, to many charge backs affects the percentage companies pay for processing charges via a card)
Travel insurance is by far the best thing you can get for a trip, Death in the family, Military deployment, hurricane in the area of your trip? use the insurance get a refund. Save the headache
Got my money back!!
I fell into the same trap as many other people. Luckily I found ripoffreport.com! It pays to do your homework! I found the names and addresses of the principals of the company by searching for corporate and partnership records on the internet.
The following is a letter I sent to several people at RPR and at some other government agencies. I sent the letter certified. RPR signed for it on Monday and I received a full refund on my credit card on Wednesday. Good Luck!
June 16, 2004
Daniel Lambert
Ramada Plaza Resorts
2419 E. Commercial Blvd.
Fort Lauderdale, FL 33308
RE: FULL REFUND DUE TO VIOLATION OF FLORIDA'S DECEPTIVE AND UNFAIR TRADE PRACTICES ACT
Dear Mr. Lambert:
Please refund the full purchase price of 2,035.00 for the vacation package I purchased from Ramada Plaza Resorts based on false and misleading advertising and statements. My package information is as follows:
· Client Number: XXXXXXXX
· Issue Date: 04/30/04
· Down Payment: $738.00 on 05/05/04 via telephone
· Final Payment: $1,297.00 on 05/13/04 via telephone
This letter is a formal demand letter for full refund of the above funds. Ramada Plaza Resorts has willfully and knowingly violated Florida's Deceptive and Unfair Trade Practices Act by engaging in unfair methods of competition, unfair, unconscionable and deceptive trade practices, including, but not limited to, travel scams, and false or misleading advertising.
Ramada Plaza Resorts OFV/IM, LLC is in violation U.S. Postal Service Mail Fraud Laws since you chose to send your false and misleading advertising and propaganda via the U.S. Mail.
Complaints against Ramada Plaza Resorts, Ellen Wasserstrom, Registered Agent, Daniel Lambert, Manager, Robert Tantalo, Manager, and James Verrillo, Manager, have been filed with the following agencies:
·Florida Division of Consumer Services
·Florida Attorney General
·United States Postal Service
·Texas Attorney General
If full refund is not received within 15 days of receipt of this letter, I am prepared to begin legal proceedings that include a class action lawsuit in the State of Texas.
I purchased this package after being promised a “Spectacular Florida/Tropical Caribbean Cruise" vacation package in return for my completion of a one-page survey evaluating the hotel and cruise accommodations at the conclusion of the vacation. The names “Ramada", “Carnival" and “Universal Orlando" lead me to believe this was a quality vacation. I have since learned that my “deluxe award-winning" accommodations include two sub-standard hotels and a very old, poorly kept ship. The Internet is full of dissatisfied customers and governmental warnings and litigation. Before booking the vacation, I looked up the hotels on the Internet. Both looked nice. Upon searching the web for things to do in Fort Lauderdale, I found an incredible amount of negative publicity. I contacted my friend who lives in Boca Raton, Florida. Since I live over 17 hours from Fort Lauderdale, she went to investigate the hotel for me. Unfortunately for me, all of the negative comments were true. Her evaluation was, “You can not take your kids there for vacation!".
I contacted Ramada Plaza Resorts on June 11, 2004 at 6:00 central time to cancel my trip and request a refund. Each representative I spoke with said that I was being recorded for customer service and quality control purposes. I then told them that I was recording them. They all refused me the right to record them. I guess I don't blame them, since no one employee has ever told me the same information. The details are always different. I finally spoke with a gentleman named Saul and told him to cancel my trip scheduled to begin 07/12/04. He said he would cancel the arrangements and I could reschedule within the next 18 months. I told him I had no intention of rescheduling and that I was pursuing a refund.
Today, a Ramada Plaza Resort employee contacted me at my office to confirm my travel plans. I told him that I had cancelled those plans and was pursing a refund. He got very rude and told me that the trip had not been cancelled. He also said that I would have to pay a cancellation fee if I did in fact cancel the trip. No cancellation fee was ever mentioned! Just another fraud by your company. I immediately faxed a cancellation to your company. Any charges to my credit card will be refused. Also, this charge will be an Unauthorized Charge and will constitute Credit Card Fraud.
Furthermore, if I would have booked this trip myself using the Ramada website and the Cruise Florida website, it would have only costs me $1,727.50. Where is my $1,600.00 savings? Fraud and Deception!
Since you, your co-conspirators, and your company are no strangers to litigation, you know all too well that it will be worth your effort to see that my refund is sent to me promptly. I have no intention of going away or letting this end until I have been fully justified. I may be reached by U.S. Mail ONLY. All correspondence must be in writing. Telephone calls will not be accepted!
You may credit my credit cards or mail the refund to the address at the beginning of this letter.
Sincerely,
XXXXXXX
Cc: 1) Ellen Wasserstrom – 100 W. Cypress Creek Rd., Suite 700 Fort Lauderdale FL 33309
2) Robert Tantalo – 2419 E. Commercial Blvd., Suite 100 Fort Lauderdale FL 33308
3) James Verrillo – 2419 E. Commercial Blvd., Suite 100 Fort Lauderdale FL 33308
4) Office of Attorney General Charlie Crist, State of Florida - Consumer Fraud Division,
The Capitol PL-01 Tallahassee, FL 32399-1050
5) Florida Department of Agriculture and Consumer Services - Division of Consumer Services, 2005 Apalachee Parkway, Rhodes Building, Tallahassee, Florida 32399-6500
I walked out
I worked for this company for three days, I walked out just before break on the third day. I actually almost walked out in the board room the first 1/2 hour of training.
It is a complete farse!
On the 'script' it states that you must be 21 years of age or older and that the people are chosen by demographics, BS.
You can't tell me that a person who is 18 or 19 is the proper demographics!
What about if the person has only filled out their name and phone number? They didn't fill in their income, age, address, credit card company, whether they are married or single. A name and a phone number are not a demographic! Would this not mean they don't meet the demographics? Would tis not mean you throw this registration away?
'Tell don't sell', this is what they tell you until you get on the phones, then it is 'come on guys, let's get these people registered, we had a horrible night lastnight'.
On my third day when I hadn't sold anything, they were telling me I needed to get batter. When I said I would try my best they told me that I needed to sell something. The only response I could come up with was...
'I'm telling, NOT selling. If they want it they take it, if they don't I don't care!'
cheers,
Money back is possible
Even though you are told repeatedly that money cannot be refunded, IT CAN BE! I have mine and my friends have theirs. My first check had been cashed for 6 months by the time I read this report. If paid by credit card, report to them, also. They will help you.
Call customer service and ask to talk to a supervisor. You won't get to, but document every time this happens and their lack of courtesy. File a report [online] with the Florida Attorney General's Department of Consumer Services. Document all verbal statements made that are false. Copy all information that is false and misleading.
This is a 'budget' ship, not 'luxurious' cruising. The hotel rooms are $59 on the internet, not a $75 value. Any change made by them in the package or any part of the package that is different than quoted in the original phone call can be grounds for cancellation.
Fax the company with your all the misrepresentations stated. Be polite, but FIRM!

Submitted: 11/27/2004 12:10:46 PM
Modified: 9/13/2005 11:27:41 AMChristina
Charleston, West VirginiaU.S.A.
Need Help!
I'm so glad i googled this vacation package before i actually took it. I too was lured into this vacation package and now after reading all these comments i'm becoming a little skeptical. I find 1 good response for every 20 criticisms. That makes me think twice. After reading this I contacted the 800 number they give you in the welcome voucher and (surprise) the representative I talked to was extremely rude and all she said was if there is something that can be done that she could do it and there was no one else that she could put me through to. I was hoping that someone who has had success in getting a refund from this company give me some tips on how i too can get my money back. I really should have done this sooner but up till today i believed that i was actually gonna go on a 'first class vacation' for a 'good deal'.
Personal info
Hello Everyone,
I am a telemarketer or promotions director for Ramada Plaza Resorts. I phone people that fill out ballots at trade shows and events and tell them about this package (the 698 package). I would just like to say that all of you need to do TWO things READ and THINK.
BEFORE you sign something that you didn't READ THINK about the consequences. I have talked to people who weren't even aware that they had signed up for this promotional offer because they just signed anything that was handed to them at a trade show. On these ballots it clearly states, Will Be used for Travel Offering. On the back are many pieces of information like This Ballot will be used for Timeshare offering. READ the information given to you and THINK before you give out your information such as phone numbers and address. People are calling you because you didn't know what you wre signing up for. If someone calls you because you have signed a ballot say I am not interested please remove my ballot and we will gladly do so.
I would also like to say that I TELL EVERYONE THAT I SPEAK TO IF YOU ARE THINKING ABOUT CANCELING THIS TRIP DON'T BUY IT SAVE YOURSELF THE HASSLE. If you are not 100% sure, don't buy anything. Most of you here are in a twist because you DIDN'T READ,YOU DIDN'T LISTEN AND YOU DIDNT THINK. Many of you haven't even taken the trip. There are people who will love this trip, likewise there are people who will hate it. So next time guys before you A) Fill out and sign something that you never read and B) Buy something that you're not 100 % sure you want STOP!

Submitted: 11/29/2004 2:46:23 PM
Modified: 9/13/2005 11:27:41 AMWendy
Vancouver, British ColumbiaCanada
Has anyone recieved monetary vouchars?
Hi,
I recently recieved in the mail a voucher worth 1600$ for a 'package' that resembles all of yours. It includes 2 nights Gold key hotel stay in Orlando, Cruise, 3 nights in south floridea and more. It also includes a voucher worth 1600$. I'm wondering if this is the same 'scam' that you are all talking about and somehow were forced to pay for additional fees that mounted to 700$ + over the phone? It has been made clear in your discussions that some of you BOUGHT tickets but were unable to get refund, but I just wanted to know if this 1600$ voucher is a new scam? Did they just take your credit card number and charged you unrelated fees or was it all explained on the phone? But I don't even remember ever having entered a contest or draw for this...? It would be helpful too if someone had that site with all the scam example vouchers. Thanks!
Response to Wendy ..I got the $1600 voucher in the mail, thats how I got hooked.
Wendy,
Yes, it IS the same scam this thread is talking about. I got the $1600 voucher in the mail, thats how I got hooked. I called, and then they want you to pay $698 more towards the whole package. They claim the total cost is less than you would get yourself, but afterwards (unfortunately) I researched it and found the same components of the package for less money. But I got a refund. (See my message a few comments above).
Good luck.

Submitted: 12/18/2004 8:45:48 PM
Modified: 9/13/2005 11:27:41 AMRoger
Vancouver, British ColumbiaU.S.A.
Got my money back too!
Thank you, Denise from Texas. I followed instruction posted by Denise from Grove Texas on Oct 14th titled 'Got my money back', it works.
I got my money back within 2 weeks.
Thank you, Denise
In the process of getting REFUND...not easy
I also took the advice of others, including Denise from Texas who provided a template for a letter to send to Ramada. I contacted them today via phone only to be told that my letter was received by the likes of Daniel Lambert and James Verillo and that they STILL will not give me a full refund.
However, I did notice that for the first time out of my 5 times calling Ramada, the Sales Rep (Ronny) mentioned that if I was not happy with my trip, that they would refund me the full amount I paid AFTER my trip and once I wrote a formal complaint as to why I was not happy.
My problem is that I do not wish to even travel on this vacation because I know this is definitely a scam and I know that it will be a waste of time and money. If anyone can give me ANY advice on what I should do at this point, inlcuding Denise, please let me know....thanks.

Submitted: 3/30/2005 11:52:20 AM
Modified: 9/13/2005 11:27:41 AMJohn
North Palm Beach, FloridaU.S.A.
Owner Ripping off thousands... I am an ex-employee
I am an ex-employee of Ramada Plaza Resorts. I want the public to know the owners name and how to reach him. Warren is 31, and has bought 3 large corporate buildings in the last 2 years in N. Palm Beach, Boynton Beach and Pompano Beach Florida. Warren has made his money from taking your money. How many people have been scammed... Hundreds of thousands. Ever met the man...? Used car salesman and is willing to sell his soul for a dollar... A shame in deed....
Former employee....
Anyone want his number....?














