• Report: #952210
Complaint Review:


  • Submitted: Mon, October 08, 2012
  • Updated: Mon, October 08, 2012

  • Reported By: Annoyed in CT — Hartford Connecticut United States of America
4447 North Central Expressway, Ste. 110 Dallas, Texas United States of America

Scoresense.com Score tracker Beware: they will continue to bill $29.95, even after their acknowledgement of your cancellation Dallas, Texas

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The service is supposed to be a credit report for $1.00 and you are automatically signed up for a monthly $29.95 credit monitoring/ID protection/etc. unless you cancel the account within 7 days. I cancelled the account within 7 days, but was charged for the first month of service. A month later I was charged again, in spite of the fact that I had received an acknowledgement of cancellation from Scoresense themselves.

When you call, their customer support is horrible. The email response for customer care looks fully automated to reject any refund request, phone support is infuriating as they tell you you can't speak with the billing department, and the front line people have no ability to recify your issues.


This report was posted on Ripoff Report on 10/08/2012 05:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/scoresensecom/dallas-texas-75205/scoresensecom-score-tracker-beware-they-will-continue-to-bill-2995-even-after-their-952210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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