• Report: #1037098
Complaint Review:


  • Submitted: Fri, March 22, 2013
  • Updated: Fri, March 22, 2013

  • Reported By: ElCache — Coconut Grove Florida
Internet United States of America

Sears Appliance Warranties Sears Appliance Warranty lied about lemon law on re-imbursment of refrigerator due to negligence Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Back in August of 2012, I looked up Sears warranty phone number via the internet. The reason was due to a leaky GE fridge. They told me that it Ithey sent out a Tech! It would cost me $100 just to gett him to my house. Then there would be additional hourly charges. They told me instead go for a Smart Care warranty for $300 for the year. I asked specifically, if there was a recurring issue, does sears reimburse or replace the fridge. They told me yes after 3 times. Well after DAYS/COUNTLESS HOURS on the phone with the variuos warranty department s and customer care solutions, I got hung up by a manager in customer solutions department. Her name was Linda.Sears has really gonedown as far as customer service, professionalism, and honoring there warranties. I was told after 3 visits, if the same problem keeps occurring, Sears would re-imburse my fridge. I have had 3 service orders already. SO#40576436, SO#40474360, SO#40471311. And then they hang up on me. A manager from customer solutions. Lindashould be reprimanded. Sears is not customer friendly as they once were.

This report was posted on Ripoff Report on 03/22/2013 12:46 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sears/internet/sears-appliance-warranties-sears-appliance-warranty-lied-about-lemon-law-on-re-imbursment-1037098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Sears

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.