Report: #180037

Complaint Review: Singer Lazer Storm

  • Submitted: Wed, March 08, 2006
  • Updated: Mon, April 03, 2006
  • Reported By: Fernley Nevada
  • Singer Lazer Storm
    4540 Worth Street
    Los Angeles, California

Singer Lazer Storm Serious Rip-Off Los Angeles California *EDitor's Suggestions on how to get your money back into your bank account!


*Author of original report: Follow-up on Lazer Storm rip off

Show customers why they should trust your business over your competitors...

I join the ranks of so many others ripped off by Singer Lazer Storm Vacuum. It's been nearly a year that this has been unsolved.I ord' (2) vacuum's to inc (1) free steamer. After waiting for an extended time, I rec'd (4) vacuum's. I contacted them about the order, they had Fed-ex pick up the extra (2) and stated my credit card would be credited. I was still chg'd for (4) , chg'd for the "free" steamer 20.00, a warranty on all (4) that was not ord'd, and shipping & handling of 94.00.

Reached a "real" person only once who rapidly agreed I would be credited for all. Never happened! I've written, called & no one ever answers. I'm out 236.85! The BBB of Los Angeles was contacted by me and told the same lies by the "company" and have been no help at all.

Is there an attorney among us that could advise us in a class action law suit against this company? What about contacting the Attorney General of California. Pls ck out all the other websites concerning the Lazer Storm. There are numerous people out of money as we are. Read the stories. I want to know how they can remain in business. Please let's get together and do something.

Fernley, Nevada

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off & Author of

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
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This report was posted on Ripoff Report on 03/08/2006 01:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 Author of original report


AUTHOR: Carol - (U.S.A.)

I sent an email complaint to: re the Lazer Storm rip off of consumers. Being the company is based in Los Angeles, this would come under the California Attorney General's Office based in Sacramento CA.

I have received a written reponse within a week. They will investigate all complaints rec'd...In addition they sent me information from the Federal Trade Commission that Tactica/IGIA
of which includes Lazer Storm had to pay our $300,000 for Mail Order Rule Violations...I'm sure most of us rec'd our orders weeks if not months after we placed an order.

When you enter the site, go to CONTACT US, then to CONTACT US USING ONLINE FORMS. Easy to do...We all have to do this if we stand a chance of either a refund or hopefully, putting them out of business...I'm hoping that an attorney will pick this up for a Class Action law suit...let's not give up..they will NOT get away with this!!!
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#2 Author of original report

Follow-up on Lazer Storm rip off

AUTHOR: Carol - (U.S.A.)

I'm one of many that was ripped off.. Nearly 300.00. I made a complaint with the Los Angeles BBB last Dec. They were able to make contact (?) with Lazer Storm who stated to them that my refund would be "posted shortly". This was 3 months ago. I wrote to the National Fraud Service... no help there..Even though I live in NV, I just wrote to the Attorney General of California in Sacramento CA.. You'll find the e-mail address online.I filled out a form re my complaint and being this company is based in CA, maybe...just maybe, we may get some help...I would ask as many people as possible to submit a complaint to the Attorney General of California as Lazer Storm is based in California... You want to submit your complaint to the PUBLIC INQUIRY UNIT. It will take just a few moments all done online...
I will keep you updated...
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