Complaint Review: Symantec Corporation - Cupertino California
- Symantec Corporation 20330 Stevens Creek Blvd. Cupertino, California U.S.A.
- Phone: 408-517-8000
- Web:
- Category: Software
Symantec Corporation Deceptive Rebate Offer Cupertino California
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I purchased Norton SystemWorks 2004 after seeing two rebate offers on Buy.com. I purchased on 2/25/04, diligently complied with all terms of the rebate offers, mailed my documentation on 3/3/04, and on 3/24/04, received a notice from the company that they were denying my rebate offer because "invalid postmark date; missing purchase date." Well, the offer required a postmark by 3/25/04 -- surely they got it since their notice to me denying my rebate was received by me on 3/24/04. And as for purchase date, I sent a copy of the packing slip that came with the product, noting that it was shipped on 2/25/04. Obviously, the seller would not send it to me if I had not purchased it.
I think this is an attempt to make it impossible for consumers to actually obtain the advertised rebates.
Laureen
Seattle, Washington
U.S.A.
This report was posted on Ripoff Report on 03/25/2004 11:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/symantec-corporation/cupertino-california-95014/symantec-corporation-deceptive-rebate-offer-cupertino-california-85341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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