• Report: #905736
Complaint Review:


  • Submitted: Mon, July 02, 2012
  • Updated: Mon, July 02, 2012

  • Reported By: Kicker — Eugene Oregon United States of America
Internet United States of America

T-mobile T-mobile charged for "Premium Services" without my knowledge or consent and won't give full refund. Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

For a few months I received occasional short text messages from Mobi-spin on my T-mobile phone. I finally checked our bill and saw that we were being charged $19.98 per month for this. We never requested these services and were never told about them. T-mobile responded that it is up to us to check our bill for these charges and up to us to block our account from charges such as these. They could only refund 45 days worth of these charges, a small fraction of the total. T-mobile receives payments from scam companies such as Mobi-spin, so they are in no hurry to let their customers know that their accounts are not initially blocked from scammers, and not willing to refund the entire amount of the fraudulent charges. Take warning if you have a cell phone account.

This report was posted on Ripoff Report on 07/02/2012 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/t-mobile/internet/t-mobile-t-mobile-charged-for-premium-services-without-my-knowledge-or-consent-and-won-905736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on T-mobile

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?