Report: #997406

Complaint Review: Verizon

  • Submitted: Tue, January 15, 2013
  • Updated: Tue, January 15, 2013
  • Reported By: George — Cranford New Jersey USA
  • Verizon
    PO Box 4833, Trenton, NJ 08650-4833
    United States of America

Verizon Bait & Switch Internet, Nationwide

Show customers why they should trust your business over your competitors...

I was encouraged to migrate my company's internet and telephone service from Comcast to Verizon FIOS because of their advertised speed and the assurance that remote wireless access would be available to our employees.  Guess again:

"Verizon Wi-Fi is available with select FiOS and High Speed Internet packages and in designated locations only.  The service requires Windows Vista or Windows XP 32-bit with Service Pack 3. Not available on Macintosh, Windows XP-64 bit, or Windows 7 operating systems. Other terms apply."

So, unless you're running old crap laptops, you're out of luck.  Try getting out of your contract after you learn you can't use their antiquated poo.
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