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| VONAGE www.vonage.com
Internet U.S.A. |
|
VONAGE Vonage ENTRAPS it's customers!! Lansing Nationwide
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I was a Vonage customer for one year.
Then my Cable company offered me a good deal on TV/Internet/phone service so I switched over to them.
I called Vonage to cancel my service, and I disconected their modem.
They have billed me for January, February, and March and refuse to stop charging my credit card. When I called again today they would not give me a confirmation of my cancellation and just said "that's not the way we do business." Once you're with Vonage --- they charge you forever. BEWARE. They will not cancel your service nor refund you a cent for repeatedly charging you after you inform them of your cancellation.
Margaret
Lansing, Michigan
U.S.A.
Then my Cable company offered me a good deal on TV/Internet/phone service so I switched over to them.
I called Vonage to cancel my service, and I disconected their modem.
They have billed me for January, February, and March and refuse to stop charging my credit card. When I called again today they would not give me a confirmation of my cancellation and just said "that's not the way we do business." Once you're with Vonage --- they charge you forever. BEWARE. They will not cancel your service nor refund you a cent for repeatedly charging you after you inform them of your cancellation.
Margaret
Lansing, Michigan
U.S.A.
This report was posted on Ripoff Report on 04/03/2008 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/vonage/internet/vonage-vonage-entraps-its-customers-lansing-nationwide-323442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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