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| Windstream Communications www.windstream.com
Internet U.S.A. |
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Windstream Communications Bad Customer Service ripoff Internet
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Windstream Communications is an "all-in-one" communications company (i.e. long distance, broadband, etc.) I used to have Alltel Communications as my long distance company. I have tried to cancel my service TWICE with Alltel.
Two months ago, Alltel Communications became Windstream Communications. I called ONCE AGAIN today to cancel my long distance service. I was on hold for 10 minutes before I even talked to a person. Then, after I stated that I wanted to close my account, the account rep (Amy) put me on hold for 10 more minutes! She never came back to the line. I finally hung up.
I, then called back AGAIN, and was on hold for 10 more minutes! I finally got through to another rep and it took her less than a minute to close the account.
I am very angry that I have wasted half an hour of my life waiting on hold for these morons!
Chelsea
Tampa, Florida
U.S.A.
Two months ago, Alltel Communications became Windstream Communications. I called ONCE AGAIN today to cancel my long distance service. I was on hold for 10 minutes before I even talked to a person. Then, after I stated that I wanted to close my account, the account rep (Amy) put me on hold for 10 more minutes! She never came back to the line. I finally hung up.
I, then called back AGAIN, and was on hold for 10 more minutes! I finally got through to another rep and it took her less than a minute to close the account.
I am very angry that I have wasted half an hour of my life waiting on hold for these morons!
Chelsea
Tampa, Florida
U.S.A.
This report was posted on Ripoff Report on 09/27/2006 12:36 PM and is a permanent record located here: http://www.ripoffreport.com/reports/windstream-communications/internet/windstream-communications-bad-customer-service-ripoff-internet-213021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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