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Report: #650445

Complaint Review: wozo.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Kai — melbourne Florida United States of America
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  • wozo.com Internet United States of America

wozo.com fraudulent charge! $29.99 SCAM DO NOT DO THIS Internet, Internet

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I did the "free poster" offer from wozo & it said all you had to pay was the $0.99 shipping. I was a little leary of it, but after reading through everything i possible could on there site & what they provided me with at checkout I could find nothing wrong nor

anything that said i would be charged further. No where did i see that it was a trial account & that if i did not cancel within a set amount of days that i would be charged a monthly fee. I still have not recieved the merchandise I ordered from them. I went and

looked online to see if it was a scam and i came up with tons of people who have had this exact thing happen to  them and i also noticed that has all been very recent incidents that have occured, by recent i mean within this month. Like I previously stated I

have emailed them multiple times since I found the charge to my account & only just today when i emailed them again did i get an answer. I also called on Monday to the number on their site and got a guy named James who was very rude to me about the

whole situation and told me that "it was a trial account if you do not cancel within 4 days we charge you the fee of $29.99, you can not get a refund because your 4 days are over, they ended on thursday." when he kept telling me all of this I told him I read

everything and that no where did it say anything like this and when he btought up my days being over I told him I was not aware of it until I saw the charge to my account on Friday, but they were already closed before I could call and that they are closed all

weekend so that I could not possibly call until Monday*the day I was talk with him*. I had already contact a Suntrust Representative who told me to talk to them and if they refused to open a dispute once the money charge to my account had cleared and was

no longer pending, so I told him just that, "no matter what if this is not handled here then I am opening adispute with my bank to not accept the charge or any future charges." he told me that he didn't care and to go right ahead and do it. I talked with a

Suntrust Representative today as the charge cleared my account sometime last night after I last checked it and started this dispute. I was able to get an account cancellation number from Wozo through email thankfully, but before I got it I had called the

number the representative gave me which was completely different than the one on the site and I was able to talk to a nice young lady named April who was helpful and said even though she could not do anything herself besides cancel account, because I

had asked for a cancellation number, she would have a higher up get back to me with it as soon as possible. Once I got off the phone I checked my email again and I had the confirmation number.

This report was posted on Ripoff Report on 10/13/2010 10:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wozocom/internet/wozocom-fraudulent-charge-2999-scam-do-not-do-this-internet-internet-650445. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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