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Report: #1536717

Complaint Review: Justanswer - Covina CA

  • Submitted:
  • Updated:
  • Reported By: Paul — Nashville United States
  • Author Confirmed What's this?
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  • Justanswer 440 N. Barranca Avenue #7508 Covina, CA United States

Justanswer - misslead me and charge me for services which at that point has not been provided! Internet

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Justanswer A site in which they help people solving problems related to A/c and related problems with air conditioning units! I contacted them, in order to solve a problem regarding my A/C air conditioner unit.The customer service told me that based on the internal policy I have to send my personal financial data which i did and subsequently i was told that there will be an initial charge of $5 and once I send the card data a technician will contacting me regarding my issue. Once I sent it a new set of regulations appear in which a initial charge of $33 will be automatically deducted based on this new revelation I was made aware that the initial $5 was a misleading statement.I was told that once i agree a technician will contact me.At this point a message from my Truist bank appears atating that I am a victim of a scam!I was told to contact my bank which i did and a a result i was told that before even talking with a technician i was charge $33 and , if i agree with their policy i will essentially sign a subscription for one year!?I wrote “justanswer” that i refuse their policy and based on the message received from my Bank I cease and desist any form of communication with them being misleadi and also my card has been terminated this based on thir actions !Justanwer llc- 440 N. Barranca Avenue#7508 Covina, Ca 91723

This report was posted on Ripoff Report on 04/04/2025 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/report/justanswer/covina-ca-site-help-people-ac-1536717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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