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Ripoff Report | Account Now Review - Internet - Account now they canceled
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Report: #1419383

Complaint Review: Account Now - Internet

  • Submitted:
  • Updated:
  • Reported By: Brittany — Columbus Ohio United States
  • Author Not Confirmed What's this?
  • Why?
  • Account Now Internet United States

Account Now They canceled my card without my permission and then by the time they sent me a new one month later have taken off $20 worth of charges and they refuse to reverse the fees Internet

*UPDATE Employee ..inside information: AccountNow

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These people were very rude misleading and very unprofessional. I have requested that all phone calls be pulled for investigation and I was told I would be called back and 24 to 72 hours After a whole month of not being able to access my money because of their error

This report was posted on Ripoff Report on 12/27/2017 06:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/account-now/internet/account-now-they-canceled-my-card-without-my-permission-and-then-by-the-time-they-sent-me-1419383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee ..inside information

AccountNow

AUTHOR: Customer - (United States)

POSTED: Monday, February 12, 2018

Dear Consumer,

I am sorry to hear that you had some issues with your account. I’d like to help resolve your account issue and address any additional concerns that you may have. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at ANExecutiveOffice@greendotcorp.com referencing your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.

Sincerely,

HP

AccountNow

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