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Ripoff Report | Account now Review - Internet - Rejecting direct deposit
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Report: #1380188

Complaint Review: account now - Internet

  • Submitted:
  • Updated:
  • Reported By: kristenk — draper Virginia USA
  • Author Confirmed What's this?
    • Why?
  • account now Internet USA

account now rejecting direct deposit Internet

*UPDATE Employee ..inside information: AccountNow

*UPDATE Employee ..inside information: AccountNow
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I have had account now for a few years. I also got married. I get child support payments from the State. I was waiting for a deposit, the first one and was told it will get rejected because it is under my maiden name. I dont understand if everything is the same except the last name why not call and confirm of have me send documentation that that is my maiden name. Puts my family and I in financial burden when finances arent coming in as expected. Its frustrating. How is there no way to identify without rejecting funds. This is peoples lives and money. Some of us rely on this to feed our kids and pay bills.

This report was posted on Ripoff Report on 06/20/2017 01:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/account-now/internet/account-now-rejecting-direct-deposit-internet-1380188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE Employee ..inside information

AccountNow

AUTHOR: AccountNow - (USA)

SUBMITTED: Friday, June 30, 2017

POSTED: Friday, June 30, 2017

Dear Consumer,

 

I am sorry to hear that you had some issues with your account. I’d like to help resolve your account issue and address any additional concerns that you may have. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at ANExecutiveOffice@greendotcorp.com referencing your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.

 

Sincerely,

HP

AccountNow

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#1 UPDATE Employee ..inside information

AccountNow

AUTHOR: AccountNow - (USA)

SUBMITTED: Tuesday, June 20, 2017

POSTED: Tuesday, June 20, 2017

Dear Consumer,

I am sorry to hear that you had some issues with your account. I’d like to help resolve your account issue and address any additional concerns that you may have. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at ANExecutiveOffice@greendotcorp.com referencing your name (as it appears on your card), last four digits of your card number, also please use reference number RR1380188 on the subject line Thanks and have a great day.

Sincerely,

HP

AccountNow

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