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Ripoff Report | ACCOUNT NOW Review - Internet - Account now thieves
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Report: #1356252

Complaint Review: ACCOUNT NOW - Internet

  • Submitted:
  • Updated:
  • Reported By: stephanie szabados — citrus springs Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • ACCOUNT NOW Internet USA

ACCOUNT NOW THIEVES AND LIARS i have no idea Internet

*Author of original report: so here we go again

*UPDATE Employee: AccountNow

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We filed our taxes through these "people" using their automated system for filing... we THOUGHT we would be able to put it into our bank account but unfortunately it created a NEW account and ONLY put my husband on the account.. we file married filing jointly so it would make sense the account would be in both of our names.. but it only created the account for him.. then we are told that if we dont deposit another $20 in the account that they will REJECT the refund. we filed through these "people" and they are screwing us on ourt taxes.

This report was posted on Ripoff Report on 02/15/2017 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/account-now/internet/account-now-thieves-and-liars-i-have-no-idea-internet-1356252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

so here we go again

AUTHOR: - ()

POSTED: Thursday, February 23, 2017

the ***IRS*** has said they sent the money YESTERDAY...you supposedly added Stephanie szabados to the account.. so the accoun should be at 100%. we did our taxes THROUGH you so you did the DD info on our behaldf and then issued the card and yet even though the ***IRS*** sent the money, you claim you have no pending deposits for us.. I am LIVID.. i beleive the IRS over you any day of the week because I have gotten nothing but a migraine from your company... will once again be on the phone with the phillipinese people going through the ranks trying to find SOMEONE that can tell me where your screw up is!!!  I have been ultimately sitting here for almost 15 hours waiting for this to happen and it just isnt and I was just told by your automated system that the system updates at midnight. midnight has come and gone  in both your time zone AND mine and there is no deposit. I AM LIVID

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#1 UPDATE Employee

AccountNow

AUTHOR: AccountNow - (USA)

POSTED: Wednesday, February 15, 2017

Dear Consumer,

 

I am sorry to hear that you had some issues with your account. I’d like to help resolve your account issue and address any additional concerns that you may have. Unfortunately we cannot discuss your personal information in a public forum. Can you please send us an email at ANExecutiveOffice@greendotcorp.com referencing your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.

 

Sincerely,

HP

AccountNow

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