Complaint Review: Alamo Rent A Car - Nationwide
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- Author Not Confirmed
- Alamo Rent A Car Nationwide USA
- Phone: 9184016168
- Web:
- Category: Auto Rentals
Alamo Rent A Car Damage Recovery for missing hubcap Atlanta Nationwide
*Author of original report: Issue Resolved
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I specifically reserved a (SUV) vehicle from Alamo via Hotwire, after waiting 2 hrs. and being notified that no SUV was available, I took the suggested extremely large Ford T3MP. While being extremely upset I left Alamo without doing a solid inspection and being eager to get to my daughters military graduation and pick her. I returned the vehicle and the attendant pointed out that I was lacking a hubcap, I suggested to the attendant that I would pay for the missing hub cap, not certain if it was missing before rental and he stated I would hear back from Alamo and most likely I would have to pay for replacement. After waiting multiple weeks I received a bill in the amount of $1880.05. Listed below is a breakdown.
Damages - $1292.12
Administration Fees - $100.00
Loss of Use - $358.72
Diminishment of Value $129.21
All this for a hubcap, what a ripoff.
This report was posted on Ripoff Report on 07/27/2015 01:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/alamo-rent-a-car/nationwide/alamo-rent-a-car-damage-recovery-for-missing-hubcap-atlanta-nationwide-1244651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Issue Resolved
AUTHOR: - ()
SUBMITTED: Wednesday, August 05, 2015
After speaking directly to Alamo Collections and specifying my concerns, a week later I received notice via mail and phone that the case has been closed.
Thanks Alamo for resolving this issue.
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