aps equalizer scam surprise, Arizona

i live at home with my mother who is a senior and suffering with illness. we reside in surprise az. we are being overcharged severely and lied to . they told us if we went on equalizer it would help to make the monthly payment less, but for almost a year it has cost 250 a month . our winter cost should have come down to compansate the higher summer rates and they never did. i spoke with a representative and she just was completely denying the odvious price increase wihout being compensated. we need someone to look over these bills. they are stealing money from my mother who is not well, and looking at losing her house.