Associated Recovery Systemss (ARS National Services) They do not even know how to look! Escondido California

I understand both parties involved here.  I have received calls from this place before as well.  I do have a debt and totally understand.  Money does not grow on trees because if it did, I'd be the first to harvest, however here is my issue.

Descpite "Not all are the same" the employe made an assumption that we were the holders of the debt which they were trying to collect, and therefore the harrassment is justified. Not true! My credit score is supurb with not being late on any payment in over 40 years. So do not tell me that I deserve to be harassed because some idiot cannot look up a phone number correctly. They simply don't care and probably get paid by the number of calls they make, not the number of correct calls they make.

Since this report was originally submitted our volume has dropped by 2/3 and the ones we get admit they are using an old list provided by... you guessed it!

I've been working for ARS now for about 3 years. Even though collectors as a whole get a bad name, not all of us are the same. I have a great supervisor, and the upper management are great also. As far as harassment goes, you people owe a debt or multiple debts. I know times are tough, my family feels the crunch also. But at least my bills are paid, and I DON'T have "people like me" calling "people like you!!"

The thing that gets me, is how people act on the phone. I personally don't swear, degrade, put down or otherwise make people feel bad; I don't have to. It is unprofessional and inhumane. I don't break the FDCPA (look it up if you have to), I get tested once every 6 months to see if I still know the rules, and if I don't pass, I don't have a job.

Yes, it is a money game; and yes, times are still tough; but, we have guidelines and protocol we have to follow, just like any other job. I guess what I'm trying to say is, be friendly on the phone to us, and we will do the same. You can ALWAYS work things out with collectors from my company.

I've been working for ARS now for about 3 years. Even though collectors as a whole get a bad name, not all of us are the same. I have a great supervisor, and the upper management are great also. As far as harassment goes, you people owe a debt or multiple debts. I know times are tough, my family feels the crunch also. But at least my bills are paid, and I DON'T have "people like me" calling "people like you!!"

The thing that gets me, is how people act on the phone. I personally don't swear, degrade, put down or otherwise make people feel bad; I don't have to. It is unprofessional and inhumane. I don't break the FDCPA (look it up if you have to), I get tested once every 6 months to see if I still know the rules, and if I don't pass, I don't have a job.

Yes, it is a money game; and yes, times are still tough; but, we have guidelines and protocol we have to follow, just like any other job. I guess what I'm trying to say is, be friendly on the phone to us, and we will do the same. You can ALWAYS work things out with collectors from my company.