Complaint Review: Auto Action - Phoenix Arizona
- Auto Action 1909 W Van Buren Ave Phoenix, Arizona USA
- Phone: 6022625424
- Web:
- Category: Auto Dealer Repairs
Auto Action ( Sales Representative Lalo) PROBLEMS 2DAYS AFTER I GOT CAR I DON'T HAVE THE $ FOR DEDUCTIBLE Phoenix Arizona
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I just took out a 2007 Chevy Impala and have had problems since I've had it 3-1-15 is when I got it. It's supposed to have a 1 yr warranty on the car and AC ( motor and transmission) but I don't have the $ to pay the deductible. Contract says if I have problems before 100 miles to notify and I should be able to trade it for another. I did call the sales Representative Lalo and brought it to his attention. But I also told him if I drive to the lot it will go over. He couldn't do anything and had me leave a message to the general manager Sam. He took 2days to get back to me. I had to take it in because the transmission was going out on it. They are to provide you with a loaner car after 3days.I didn't have it for 12days and no loaner car I missed work. When the manager finally called me I told him everything but still didn't honor the 100mile warranty. And I believe hurried their maintenance department. I got it back and still having problems. I addressed all the things that they should check. It's only logical to fix everything all at once but they don't do that. I just paid $189.00 and my ac still wasn't fixed I had told him everything that was wrong. Now expects for me to take it back and pay $270.00 this time. I'm not made of money and have 3 more yrs to pay. Now it's either fix the car or make a payment I can't do both I have other bills too. They are quick to charge and call continuously if I'm late on a payment. I sure wish they were that way in having the problems fixed. Here in Arizona its hot and I have NO AC in my car.
This report was posted on Ripoff Report on 07/10/2015 09:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-action/phoenix-arizona-85009/auto-action-sales-representative-lalo-problems-2days-after-i-got-car-i-dont-have-the-1241138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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