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Report: #295379

Complaint Review: BBG Communications - Europe Australia

  • Submitted:
  • Updated:
  • Reported By: London Other
  • Author Confirmed What's this?
  • Why?
  • BBG Communications httphttp://www.bbgusa.com/altindex.html Europe, Australia Austria

BBG Communications Ripped off in a public telephone booth on Christmas Day - doubled the cost of the holiday Worldwide USA Nationwide Australia

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On christmas Day my husband and I went to use the local public telephone booth next tothe post Office in a little Austrian town. It had a professional "Austrian Telekom" logo advertisment saying use your credit card to call to USA, Canada and Australia. We knew the rates via telekom Austria were better than our mobile so we used the service.

I asked the operator for rates and he said he could not tell me, but because they were using the Telekom Austria logo and board we believed we were dealing with them not BBG.

Well the homecoming was a US$500 bill for four short christmas calls to parents. in Australia. One call for US$300! There was no receipt, no display of call cost, no identification that you were dealing with BBG.

We used our mastercard. We see in the mastercard Merchant rules there are a whole lot of things that BBG are not complying with.

Anyway, stick to mobiles nd texts, or coins!

Anna
London
United Kingdom

This report was posted on Ripoff Report on 12/29/2007 12:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bbg-communications/europe-australia/bbg-communications-ripped-off-in-a-public-telephone-booth-on-christmas-day-doubled-the-c-295379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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