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Report: #1470386

Complaint Review: Belk - Greensville South Carolina

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  • Reported By: carmen — United States
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  • Belk Greensville , South Carolina United States

Belk is pathetic!!! Greensville South Carolina

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Very disappointed with Belk. I tried to cancel an order online and changed my mind 25 minutes later because I found that another store had the same item for less!!! Customer service said it’s too late to cancel!!!! I needed to ship it back when it arrived. I told them I am disabled at this time for health reasons and I could not drop it off at the store. I asked for a return label and they do not provide any. I did not feel I should have to pay for shipping the item back because I tried to cancel 25 MINUTES LATER!!! They couldn’t care less!!! They told me you can only cancel 15 minutes after I place an order. They were adamant that I would have to pay for shipping it back!!! Other stores would have done so as a one time courtesy, but not BELK. They have just lost a good customer for what, 10 bucks. It is the principle of the situation and not so much the cost to return it.

This report was posted on Ripoff Report on 12/28/2018 12:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/belk/greensville-south-carolina/belk-is-pathetic-greensville-south-carolina-1470386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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