Complaint Review: Bella Clear - Boulder Colorado
- Bella Clear 6205 Lookout Road Ste D Boulder, Colorado U.S.A.
- Phone: 800-916-3487
- Web:
- Category: Supplemental Health Programs
Bella Clear Bella Clear Scam Beware, Bill Your Chargecard monthly without approval then sends merchandise you did not order. Boulder Colorado
*Consumer Suggestion: HOW TO BEAT THEM AT THEIR GAME
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I signed up for a facial trial kit for $4.87 in November/2007 and paid with my Debit/Credit Card. But on December /2007 Bella Clear charged $78.41 from my account. They deducted $85.36 from my account January/08 and sent a package that I did not order. I contacted them and left messages.
In February/08 they hit my account up for $85.36. I again tried to no avail but I started researching them on line and found out that other people are having the same issues as I am experiencing.
They are trying again in Mar/08 to hit my account up for another $85.36 so I had to cancel my card. Buyers Beware! I am out $249.13 These are some bad people. In my opinion, they are a dishonest business people.
Monica
Far Rockaway, New York
U.S.A.
This report was posted on Ripoff Report on 03/08/2008 04:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bella-clear/boulder-colorado-80301-3334/bella-clear-bella-clear-scam-beware-bill-your-chargecard-monthly-without-approval-then-se-315918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
HOW TO BEAT THEM AT THEIR GAME
AUTHOR: Karmasmessenger - (U.S.A.)
SUBMITTED: Saturday, July 11, 2009
HERE'S HOW TO BEAT THEM AT THEIR GAME:
I got my trial and the very same day that it arrived I went to the website to cancel. I had read all the terms and I'm sorry to tell you all but it DOES in fact say that you'll be charged the $78.41 EIGHT days after ORDER PROCESSING. Since we as customers have no way of knowing when "order processing" took place, I decided to play it safe and go ahead and cancel. So, you go the the website, click 'easy cancel', it'll give you 3 options, click 'request RMA' and you'll have about 14 days (don't quote me on that, but it'll give you an exact date) to get it back to them.
I fell for this trial crap through another site that has an ad on Facebook, something about a free Nikon camera. DO NOT FALL FOR THIS. They have you sign up for all these free trials for small fees (around $5) but then you get to the end and you have to book a $2000 vacation. If you ask me, THAT is the real scammer.
All this being said, I actually do notice a HUGE difference in my acne just after two days. I hate to say it but this Bella Clear may actually be working. I've tried everything and nothing has worked without severely drying my skin. I have mixed emotions about this because I do not have the money to pay $80 a month but I'm really enjoying this product. Ugh. Catch-22.
In closing, I just want everyone to please READ EVERYTHING before you sign it. And anything you charge to a credit card you can dispute, BUT if you agreed to the terms, you're screwed. What I do is take a screenshot of the terms before I sign up. I also called Bella and spoke to someone about some questions I had and audio recorded the convo on my cheap little MP3 player. You can't trust anyone these days, so always cover your own a** and keep evidence! Also, don't expect the Better Business Bureau to do anything. If you want results file complaints with the FTC (www.ftc.gov).


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