Carhop - UAC Rippoff, unwilling to work with client, selling good looking money pits Auburn, Washington

Yeah Right, contacted your "warranty" department, nothing covered, not going to pick up the car, make the payment! is all I get!!!! I now have 60 letters from unfortunate customers that went to your store for help and got screwed and generating more every day. The Attorney General will be in on this scam of yours soon. You have got to be stopped!!!!

Regarding your vehicle concerns, although it is unfortunate when any customer has mechanical issues, unforeseen problems do sometimes occur with used vehicles. To best assist our customers, every vehicle purchased includes a 72 hour Satisfaction Guarantee which allows a vehicle to be returned within 72 hours if our customer is not satisfied. In addition, each vehicle includes an 18 month / 18,000 limited warranty. Since this is a limited warranty, the covered items are clearly listed in the paperwork each customer reviews and signs with their approval prior to purchase. We would happily cover any items included in the written warranty.

Please contact CarHop Warranty Department toll free at 1-888-826-4227 for direct assistance. We take customer service very seriously and would like to learn more about your situation. CarHop has a long-standing strong rating with the Better Business Bureau and we are committed to continuing that level of excellence.