Century Photo I ordered and paid for over $200 merchandise in Aug 2010.The answer is "backorder" expect in 4to 6 weeks. Internet

I ordered and paid for (with my  American Express card) merchandise from this company in Aug 24, 2010 and again  on Aug 30, 2010.  They sent me a thank you for the order and said it was on back order and should be shipped within 4 to 6 weeks.
 
I have made numerous calls and gotten the same answer, even when I asked to speak to a supervisor.  In the meantime they have sent me e-mails saying the same thing and apologizing and asking for patience since they had trouble with their suppliers.

Their last message (e-mail ) was on Nov 17 telling me that they are reorganizing and they will respond to calls within 48 to 72 hours but I have found this to be also untrue.