Complaint Review: COLLEGEGEAR.COM - Internet
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- Author Confirmed
- COLLEGEGEAR.COM COLLEGEGEAR.COM Internet U.S.A.
- Phone:
- Web:
- Category: Specialty Stores
COLLEGEGEAR.COM MERCHANDISE PAID FOR IN FULL VIA CREDIT CARD. NO MERCHANDISE EVER DELIVERED. NO CONTACT NUMBER . NO TRACKING NUMBER. NO RESPONSE TO 5 E-MAILS. NO SATISFACTION PERIOD. Internet
*Consumer Comment: Recent Customer
*Consumer Comment: Recent customer
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I ordered merchandise for my son for Christmas three weeks before Christmas. These people charged my credit card the very next day.
As I am sure you have probably already surmised, I did not recieve the items before Christmas. It is now well into the month of January, and I still do not have my items. I have been paying interest on $160.00 for 6 weeks for merchandise i have never recieved.
As you may also suspect, conveniently, there is no phone number to contact these people who I strongly suspect are nothing more than low life thieves.
I have sent five e-mails (e-mail is the only way to contact them). I have heard nothing. I imagine they are enjoing quite a good laugh at my expense.
When I contacted my credit card company to have the charge reversed, the nice lady on the other end of the phone provided me with a contact phone number that showed up on the charge. I called that 1-800 number only to get a VOICE MAIL that suggested i go on line and get the e-mail address so that I could contact them that way. You KNOW they are laughing at me now...I'd laugh at myself if I weren't so @#%## mad.
I did reverse the charges and I hope they try to contact me. I think I will just refer them to a phoney e-mail address and ask them to register any complaints they might have about me via that e-mail.
Thanks for allowing me to vent. This has been a hard lesson to learn. Please, from one friendly consumer to another, PLEASE do not give your credit card number to these people.
Lisa
cumming, Georgia
U.S.A.
This report was posted on Ripoff Report on 01/21/2008 11:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/collegegearcom/internet/collegegearcom-merchandise-paid-for-in-full-via-credit-card-no-merchandise-ever-deliver-302058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Recent Customer
AUTHOR: Customer - (U.S.A.)
SUBMITTED: Friday, February 08, 2008
I purchased over $100 worth of merchandise from this company prior to knowing of their history, however within 4 days I received all of my merchandise, and my credit card was charged the correct amount.
I will say their customer service email responses are lacking in tact, but all in all, I was pleased with the prices, and the rapid delivery.
#1 Consumer Comment
Recent customer
AUTHOR: Customer - (U.S.A.)
SUBMITTED: Thursday, February 07, 2008
I ordered $140.00 worth of merchandise from this company on the 4th, and received 5 of my 6 items yesterday. I had no idea this company had such a poor reputation until I "googled" them and came across this rip off report. I then searched the Better Business Bureau to find if they had complaints there, and of course they did. The BBB suggested I make them aware of my knowledge of the formal complaints, and if there is a further issue, I should contact them immediately.
I'm writing this report because I feel it's important for everyone to remember, because 5 out of millions of people did not receive their order, does not mean a company is not forthright in their efforts to conducting business. As a business owner myself, I know that sometimes things happen, circumstances beyond our control, and we need to take every step to correct the error if such an instance does occur.
I am awaiting my final (most expensive) item- I've recently submitted an inquiry as to when I should anticipate it, so I'll update this "rebuttal" when I have word- Or my final item. So far, so good however.
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