Report: #1091800

Complaint Review: Connect America - broomall Pennsylvania

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Ripoff Report is Xcentric Ventures

Submitted: Mon, October 14, 2013
Updated: Sat, October 26, 2013
Reported By: Ivan — Manhattan New York

Author Not Confirmed

Why?

Connect America 2193 West Chester Pike broomall, Pennsylvania USA

Phone:
Web:
Category: Assisted Living Elderly & Disabled

Connect America Continuing to bill a year after their equipment returned to them broomall Pennsylvania

*UPDATE Employee: Continued to be billed after unit returned

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Connect America continues to call us asking for payment a year after their equipment was returned to them, and after their staff confirmed that the equioment WAS returned, and after they agreed to stop billing and calling.

This report was posted on Ripoff Report on 10/14/2013 08:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/connect-america/broomall-pennsylvania/connect-america-continuing-to-bill-a-year-after-their-equipment-returned-to-them-broomall-1091800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

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#1 UPDATE Employee

Continued to be billed after unit returned

AUTHOR: Connect America.com, LLC - ()

SUBMITTED: Wednesday, October 16, 2013

POSTED: Wednesday, October 16, 2013

Hello,

My name is Barbara Von Ahnen, and I am the Customer Resolution Manger for Connect America/Medical Alert. In response to your complaint, please contact me at barb@connectamerica.com and I will make sure the account is canceled. Once this has been done, the billing will stop. I will credit any money on the account and end this problem for you.

Since I dont' know who you are, I will be unable to correct the problem without information from you. Looking forward to hearing from you.

Sincerely,

Barbara Von Ahnen

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