Complaint Review: Cyberlink - Internet Internet
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- Author Not Confirmed
- Cyberlink Internet United States of America
- Phone:
- Web: http://cyberlink.com
- Category: Computer Software
Cyberlink Product does not work and support is not adequate , Internet
*Consumer Comment: Correction to Comment.
*Consumer Comment: Thanks for telling me
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I purchased PowerDirector9 made by Cyberlink from Herman Street for my PC with a Windows 7 operating system. The software did not work. I contacted Herman Street and they told me to contact Cyberlink. I contacted Cyberlink several times. They made numerous suggestions and none of them worked. They then requested that I prove that I purchased the product by sending them the invoice. I did this. I contacted Herman Street and asked for a refund. They requested that I send them a copy of all of the contacts with Cyberlink. This I did. The product does not work nor have I received a refund. Both companies appear to have taken "I'll wear you down until you quit" approach.
This report was posted on Ripoff Report on 06/20/2011 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cyberlink/internet/cyberlink-product-does-not-work-and-support-is-not-adequate-internet-742987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Correction to Comment.
AUTHOR: MLS582 - (United States of America)
SUBMITTED: Thursday, December 15, 2011
Thanks for your report, I found that:
Cyberlink stated that PowerDirector9 made by Cyberlink does let you do this: "You can also burn your creations to CD, DVD or Blu-ray Disc (burner required). Supported output formats include VCD, DVD, SVCD and AVCHD. Yet see what I get:
1) If you can see the picture below it also states that PowerDVD 10 does Blu-Ray too, yet denies support for Blu-Ray, when you install Blu-ray Movies.
2) If you install an update, its states, its only for software for Blu-Ray, then close without installing it.
3) I get a warning, about not being connected to the internet, I am connected to the internet.
#1 Consumer Comment
Thanks for telling me
AUTHOR: MLS582 - (United States of America)
SUBMITTED: Tuesday, December 13, 2011
I tried every place on the internet to find software to use including WinDVD and Cyberlink PowerDVD.they did nothing good, for me too.
Corel WinDVD is the only one that shows, a 30 day money back, in print. Can I really believe that, what good is it, if its still nothing. Their reason for the trial version not working was, that I did not buy it yet.
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