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Report: #707199

Complaint Review: Debra Bourassa - Manteca California

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  • Reported By: Lisa — Briggs Texas U.S.A.
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  • Debra Bourassa Manteca, California United States of America

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We contracted to a puppy with Debra Bourassa aka Debra Drury at Munchkinland Chihuahuas on Christmas 2010.  By reading all of the other complaints, she has operated under several different names, websites, etc.   We fell in love with a female chocolate that was only 3 weeks at the time.  We sent our deposit to Debra and were contracted for $1300 on the little dog.  She is still up on her site (as of 3/17/11)  but may have changed her name now.  She is the extra tiny chocolate female.   She was our family Christmas present.  For over THREE months, we watched her grow through pictures and video.  Every morning my kids piled into the study to load up her website and get our Bunny update.  We named her Bunny because Debra said he had an overbite, apparently also called a “bunny bite.”  We’re not familiar with breeding terms but knew this was a flaw.  We didn’t care because she wasn’t for the show ring – she was to be our family pet .   We even have clothes and a mongrammed bed for her.

She held this dog for over THREE months claiming she still needed to grow before she could ship her as she was turning out to be smaller than she had expected.  So we agreed to do so.  We had sent her two deposits at this point.  Bunny grew at a slow rate but was very healthy through all communications we had with Debra and in the pics & video.   She told us there was a possibility Bunny may have knee problems because she is so small and wanted to know if we wanted to pick another puppy.  We told her no, and that we would pay her medical expenses should that problem arise.  I had a sinking feeling she was trying to get out of the sale.   Then the inevitable happens, one day she calls us and says Bunny is just too small to ship so we’ll have to pick another puppy.  We told her that was out of the question, that we had a contract on that dog and that we would fly out there to pick her up.  So she moves to another excuse.  Well, she needs to be with someone that will be home all day.  I told her I AM HOME ALL DAY.  She then says its because I have kids.  She knew I did!  I told her my kids are ranch kids and have raised many an orphaned squirrel and rabbit.  Our business is horse  rehabilitation via swimming.  Animal welfare is our business!!   She then claims that Bunny is so small that she may have water on the brain and other medical problems and she just couldn’t let that be on her conscience.  She said she might die like the Atom Ant dog (picture is on her site) that she once had and would need medical tests done.  We said we would take that chance and pay for the tests because this is the dog we wanted.  She refused to sell.  She said she would place her only with a friend or family for an adoption fee of $500.  We said, if that’s what you’re doing then adopt her to us!!  And again she refused.  I cried all that day and the next and needless to say, the kids were devastated.  I was angry with her but believing that most people are good, I was hoping she was telling the truth but in my heart I felt like she was selling this dog out from under me.  I needed to know for sure.  I had my best friend contact her about Bunny.  She told my best friend, that yes Bunny was for sale and that she could pick her up that Monday for $4000 !!!!!   And then had the audacity to post her back on her website for sale for $4500  !!!   Now, she’s acting as if the welfare of the puppy is her concern and only selling to an “elderly” home.  That was MY DOG!  We had a contract!!  She realized that since the dog stayed small she was worth more money than what we had agreed to.  We saved the screen shots and her correspondence for legal preceedings.   We are so heartbroken and angry. 

So any contract you sign with her is only to protect her so she can hold your dog and
back out on it when she sees your dog is worth more money.  But rest assured,  she would’ve held ME to the contract if Bunny had turned out to be a 10 pounder.   She’s a Dateline Scam special waiting to happen.
 
She claims that all the other complaints about her are conspiracies by other competitor breeders that posted under fictitious names.  I can assure you that I am NO breeder.  I am a real life person who just wanted to buy that dog.  I don’t have to hide behind a fake name – feel free to contact me anytime.   I don’t want her to do this to anyone else.  If you want to investigate further make sure to search under her other name “Debra Drury” to see all of the other people she’s done this to and the other website names she’s operated under.

She devastated my family over greed, a real-life Cruella Deville.

This report was posted on Ripoff Report on 03/17/2011 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/debra-bourassa/manteca-california-/debra-bourassa-debra-drury-debra-bourassa-aka-debra-drury-munchkinland-chihuahuas-backe-707199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Author of original report

Debra Bourassa Debra Drury Debra Bourassa aka Debra Drury Munchkinland Chihuahuas - Backed out of our contract to sell my dog for more money Manteca, California

AUTHOR: Lisa - (U.S.A.)

POSTED: Thursday, March 24, 2011

Wow....looks like Munchkinland lady spends all day in front of her computer doing damage control for all the complaints that arise against her.  She is harassing us with emails and phone calls to take down our complaint post or she will get a lawyer to contact me.  Bring it on lady, I encourage it.  Wait til your lawyer sees what you've done to us and countless others.  He'll drop you like a hot rock and file a class-action on you.  We are just another in the long-line of victims.
She says we said "Sell me the dog OR ELSE??"  Sounds like somebody has been watching too many Magnum PI re-runs.  Not only did we never make this statement but even if she had offered to save-face and sell us the dog at the original contract price, we wouldn't have consented.  We wouldn't give her a penny to encourage her operating her fraudulent business. Let's not forget that this is what soured this business relationship, MUNCHKINLAND BREACHED THE CONTRACT. 
Read the contract below, nowhere does it state Munchkinland has the authority to exit the contract because of children in the home, as she is claiming why she wouldn't sell us the dog even after we made our deposit and first payment. 
Also, the claim that she so adamantly denies about my friend contacting her the next day when the dog miraculously went from a puppy with possible health problems to a $4500 dog?  That communication was made via email....we have it in writing!
She's grasping at straws trying to defend her name and saying we tried to screw her out of money.  We paid her everytime she asked - even went to HER bank to deposit the money directly into her account at her suggestion. (I know, that should have been a red flag and I am really more intelligent than that but was so blinded by wanting that puppy that I did it anyway)  So any bookeeping mistakes are on her end because she's pushing too many puppies through her mill.We had planned on settling up the difference when we were asked for our next payment, but that never came. Anyhow, does it make sense that we tried to take her for $125 when we offered to pay for the hundred and possibly into the thousands for the tests she claimed the puppy needs?  
I was going to leave out the details on her mental incompetence because I thought it was too malicious but since she saw the need to insult my intelligence I guess I have no choice.  We have seen this repeatedly in the other complaints as well.   She constantly mixed up important details, ie arranging to send my dog to Kentucky vs. Texas, repeatedly losing contact info, payment info, etc.  She operates behind a blocked cell phone number.  And any time you deal with her, she, her friends, or her family are always on the brink of some medical disaster and she can't be bothered.  
One thing you read over and over in the complaints against her is how vindictive she is and how she turns on people.  Because we exposed her, she actually filed online complaints against our business (which has NOTHING to do with dogs by the way) and labeled us as dishonest people as she has done with so many others.  She even hung up the phone on my husband when he requested a cashiers check instead of a personal check for a refund.  Seriously unprofessional.  Folks, this is the type of person you are dealing with.  Go read about the poor Canadian lady that won a lawsuit against her for selling her a sick dog.  Then out of  revenge, Debra actually called the SPCA on those poor people and made them put the dog to sleep before they were ready.  Unreal, I've never met someone so rotten to the core. 
So if you actually got a dog, you probably paid too much or she would have sold it out from under you for more.  If you are considering buying a dog from her, don't just take my complaint info into consideration.  Do your own research.  These are just a few of the other names/websites she has operated under:
chidolls.net
chibabies.net
emeraldcitychis.net
chihuahuababes.net


Debra Drury
Debra Bourassa
Amber
Maureen


I am actually one of the lucky ones that got my deposit refunded.  That's because she was in such a hurry to sell her for more to someone else.   I'm so sorry to those of you whose money she just pocketed.  Any attorney or individuals who have been wronged by her, please feel free to contact me.  I'm very interested in a class-action lawsuit against her.  She has so graciously listed my business name above :-)  This can not continue. It is not OK.  Unfortunately the internet has allowed these scammers to pop up left and right.  God and Karma will eventually get her but I'd like to see it happen quicker.  There will be no more rebuttals from me as I care to waste no more negative energy on this evil woman.

CONTRACT

Puppies are sold as pets and companion animals unless otherwise contracted in writing. This agreement is a legal document between the buyer and seller. The buyer agrees that he/she has read and understands this agreement and no other guarantees or warranties have been made either expressed or implied by the Breeder/Seller. There are no binding amendments unless in writing.
 
Payments and deposits are not refunded if buyer backs out of purchase of puppy for any reason.Payments and deposits are not refunded but transferable over to another puppy of any sex and similar quality from the breeder if the puppy  reserved dies or develops any type of medical condition which causes the buyer distress with continuing the purchase, while in the possession of the Seller. Cosmetic defects are not included as medical conditions. No refunds.Seller is not obligated to refund, no exceptions and Breeder does not pay medical bills buyer incurs. We offer exchanges only as per the terms of held this contract.____________ Initials
 
Vet Examination/ Fecal exam Required -  Buyer agrees to have a Veterinarian examine purchased puppy within 48 hours of adoption, including an office fecal exam testing for parasites and worms.  
 
Fourteen Day Parvo Coverage- We use Neopar  so a puppy from us should not contract Parvo. Blood tests and fecal test for Parvo are not conclusive. In order for the seller to accept a Parvo diagnosis the Seller requires one test be done to check for illnesses that can mimic Parvo. If a puppy from us should show signs of CPV such as vomiting, diarrhea along with weakness or lack of appetite, then a fecal slide glass test must be submitted by your Vet to a lab to rule out Giardia, Campylobactor, Ecoli and Salmonella. If your puppy should die from Parvo within 14 days of buyer taking possession, the breeder will provide a free replacement puppy if the following conditions are met by the buyer:
1. Buyer must notify breeder within a few hours of puppy being ill.
2. The required  Vet visit and office fecal was done within 48 hours of buyer taking possession.
3. Within a few hours of illness, A fecal slide test was sent to a lab by Vet to look for parasites, campylobacter, Ecoli and Salmonella. 
4. Photo of deceased puppy is taken by the Veterinarian and emailed to the Seller.
 
Worms and Parasites- Breeders cannot guarantee against Coccidia or Giardia as there are no signs until puppy is stressed. Breeder require puppies have a fecal exam done at a Vet's within 48 hours of buyer taking possession. Even if the fecal is negative  Breeder advises a repeat fecal exam within 10 days of the first. Coccidea and Giardia do not cause sickness if caught and treated. Only untreated parasites result in sickness.
 
Genetic Health Warranty - Seller guarantees puppy until one year of age against life threatening congenital defects of the heart, liver, and brain. If a proven life threatening congenital defect is found within this time period, the buyer must notify breeder within 5 days of findings if a claim is to be made. Breeder must be given medical records and documentation of proof, only then breeder will provide  the following resolution:
1. Upon return of the fatally ill dog, Seller will issue a credit of the cost of the dog, minus shipping, to be used with the Seller for a replacement puppy from one of Seller's litters.
2. Buyer may retain defective dog and still receive a replacement once the buyer has spent up to the cost of the dog in non elective medical care for a proven definite genetic defect of the heart, liver or brain.
 
If puppy is diagnosed as having a disabling, crippling, or deadly genetic defect which does result in death or euthanasia, and buyer wants to apply to seller for credit towards a new puppy, then buyer must pay for a post-mortem necropsy (autopsy) to prove genetic defect causing death. Necropsy will be performed at buyers expense. In addition, a photo of the deceased puppy/dog must be sent with the necropsy report for I.D. verification. 
Under no circumstances is purchased puppy to be euthanized without Sellers knowledge and consent.
 
De-worming- Please Do not allow your Vet to "auto" de-worm  a puppy under 6 months of age unless the fecal exam shows worms or parasites. Veterinarians often shove pills down puppies throats without asking the owners consent. 
 
Vaccines :  Distemper-Parvo-Parainfluenza- Adeno-2-Hepatitis ( called a 4-way) Some Veterinarians prefer 3-way puppy shots  and Seller approve of this. 
  
Rabies: Rabies vaccine must be given alone and not combined with any other vaccines, nor should the Rabies vaccine be given closer then 1 month of any other vaccines.Most Vets will permit you to hold off on Rabies until your puppy is 6 to 8 months old or older.
 
We reserve the right to not warranty the puppys health if
1.  the vaccines Corona, Lepto or Giardia vaccines are given during the warranty period. 
2.  Rabies is given before 4 months or administered with any other vaccines. 
3.  Bortedella is given within 4 weeks of buyer taking possession. Please hold off on this vaccine until the puppy is at least 5 months old.
Heartworm Medications-   Brain and liver warranty will void if puppies are given this medication under 12 months of age. Often consists of a low dose ivermectin and some sensitive puppies and dogs can develop seizures or liver problems. 
 
Expenses - Purchaser agrees not to hold the Breeder responsible for veterinarian
fees or medical expenses beyond any exclusively described and outlined terms within the confines of this sales agreement. Buyer is responsible for all medical bills he incurs for the puppy and agrees to not hold the seller of said puppy responsible for any such incurred expenses. Shipping and delivery charges are the responsibility of the purchaser.
 
Health Insurance- Seller encourages Buyer to purchase Puppy Health Insurance for non foreseeable accidents or illnesses that can result in financial hardship without health insurance coverage. 
 
Registration: Breeding rights must be approved by breeder before sale of the puppy. Puppies are sold as pets with limited akc or ckc. Seller is not responsible for actions of dog registries. Papers will be completed and ready for you when your puppy is picked up or at time of shipment, but once in a rare while it may take 30 to 60 days to mail the registration to you once puppy is in your custody. Payment of full breeding rights may be done after sale of the puppy while breeder retains papers. If you require a certain type of registration,confirm with Seller that such registration is available before purchasing puppy, otherwise Breeder reserves the right to choose registry type, no exchanges or refunds due to types of registry.
 
Warranty limitations : We do not warranty non fatal and cosmetic defects such as but not limited to ear shape or size, color of coat, or quality of coat. Longhairs "drop coat" starting at around 12 weeks. We also do not warranty size, weight, skin color  or condition, uncomplicated hernias, cosmetic defects, fertility of male or female including males testes. We also do not warranty against moleras of any type or size (open crease lines of skull called open fontanels, open creases of the skull usually close by 9 to 15 months of age) luxating patellas  of 2nd degree or less or conditions common to the breed that are neither fatal nor proven to be fully genetic in nature.  Luxating patellas over 2nd degree, exchange only upon return of dog. Never allow a small breed dog to jump up or down from furniture. ALL delivery and shipping is the buyer responsibility.Puppy credits or coupons do not apply to shipping, but to puppy purchase only.
 
This warranty of obligation from breeder toward buyer is only active while breeder is alive and breeding dogs. Upon death of breeder or incapacitating illness which causes breeder to be unable to keep and breed dogs, this obligation will cease and no obligation will exist to the buyer from sellers relatives or heirs.
 
Disclosure: California law allows contract agreements between buyer and seller as long as reasonable options of resolution exist, should a health issue arise. Our options for resolution are contained within this contract. You must decide if our terms are reasonable to you. If you do not find our options for resolutions fair and do not agree to our terms then you must not send a deposit or payment to purchase a puppy from us. We refuse to sell to anyone who does not agree to abide by the terms, policies and conditions described in their entirety herein. 
_________ Initials
 Local pick-ups are done at Seller's Veterinarian's office unless other arrangements have been mutually agreed upon by both parties.
 
Nuvet Supplement: Required during the warranty period. You will find that close to 100% of breeders are now requiring this supplement and list the supplement requirement on their contracts. This dietary supplement is not found in stores. It is unique and unlike any other. Needed for bone, cartilage and muscle development as well as eyes, brain and organs. Proper nutrition is the key to optimal health. To order please find the link on my home page. 
 
PRECAUTIONS UNTIL PUPPY is 7 MONTHS OLD: No greenies,rawhides,dried organ meats. Small breed puppies have weak immune systems made even weaker for a short period of time by monthly vaccinations. Small breed puppies can  become ill in a matter of hours, from bacterial overgrowth of commonly found dog bacterial or protozoa flora,or normal environmental bacteria and viruses. During the first month at home keep your puppy away from places where dogs congregate like PetSmart.Do not allow puppy to walk on Vet office floor. Keep puppy off yard grass and side walks until shots are finished.
 
Jurisdiction
No disagreement is ever expected, but if any disagreement arises, it will be settled by a court in San Joaquin County, State of  California. 
 
Facsimile/Electronic Signature
The parties hereto agree that this Agreement may be executed by facsimile/electronic  signatures and such signatures shall be deemed originals. 
 
This contract is valid for the original purchaser of the dog from Seller. If the dog is transferred to another owner then this contract is null and void.Any part of the agreement that becomes void, does not void any other parts of the agreement. 
 
Airlines shipping is available as the buyer's option and expense. The breeder is not responsible for the puppy once the puppy is handed over to the airlines. We do not handle buyers disputes with airlines over puppy shipping issues. 
 
Any puppy or dog that becomes homeless may be returned to us for re-homing or permanent homing at our discretion, without refund, credit or replacement. All delivery and shipping charges are the liability of the buyer.It is the buyer's responsibility to integrate the puppy with any other dogs in the household ,We do not guarantee that a puppy will get along with other animals in your family.
 
Seller requests Buyer print and mail  or scan and electronically email a signed original contract to Seller and to retain a copy of the contract agreement for them.
 
Buyer agrees that upon sending a deposit for the purchase of a puppy the buyer will automatically bind themselves under these contract terms with the seller, regardless of the contract not being signed. Contract becomes active only after a payment is made to reserve the puppy.

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#2 Consumer Comment

Lisa and Jeremy Ribbit ranch Briggs Texas. Posting untrue statements.We told Lisa March 17th if she decides to post to stick to the facts. She has one fact to ever 10 lies.

AUTHOR: Lyn - (USA)

POSTED: Saturday, March 19, 2011

Since we  have been online from 2005 to present  there are TWO reports written from actual REAL buyers of ours. --------TWO------------- 

Got that Lisa??? ------------TWO------------. YOURS IS ONE OF THE TWO


 The last REAL customer posted  in 2005 and I paid her $5000 refund and medical for her puppy.


So what about the other million posted? Huh? 


COMPETITION and BREEDER BASHING.



If you beleive everything you read online then how intelligent are you Lisa?


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#1 Consumer Suggestion

Lisa Nicholas did not tell the breeder of having two young children. Owners of Texas Ribbit Ranch Lied and continue to lie and defame one of the most honest breeders you will ever meet.

AUTHOR: Lyn - (USA)

POSTED: Saturday, March 19, 2011

 I am writing for Debra as she is currently ill and just got out of the hospital today. I know the details and Lisa Nicholas should be ashamed.  She nor her husband  told Debra they had two small boys and Debra only found out early March when she visited the customers website and saw the photo of Lisa and Jeremy Nicholas pictured with their two VERY young sons.

There are two reasons FOR REFUND.

1.
Debra made an error and mentioned that she had a larger amount of money on file for the the Nicholas family then she really did. Lisa Nicholas did not correct Debra that she  had less money on file.  THREE TIMES over 6 weeks, when Debra emailed Lisa about going up to 50% on file Lisa never said anything. when Debra sent an email to Lisa a couple other times mentioning the incorrect amount, Lisa said nothing. I am sure if Debra has told Lisa that Lisa had LESS on file, that Lisa would have spoke up fast enough.

2. Debra did not know that Lisa and Jeremy Nicolas had young children. Debra only found out about the children when she visited The Ribbit Ranch in Briggs Texas website. 

Even though Lisa Nicholas was dishonest, Debra STILL did  forgive this and did offer the family to choose a larger puppy  that would be okay with children. Debra sent the family many emails expressing her concern over the families broken heart and encouraged them to find a puppy to heal their heart.

That this family came on here to post so many  lies and to deliberately try to harm the breeder's reputation when the breeder was trying to help them find a new puppy, shows the kind of people the Posters are.

The price the puppy was sold has nothing to do with this report and was half what Lisa thinks. A 19 oz  puppy had no business being placed into the Nicholas family.

THE SIMPLE FACT IS THAT CARING ETHICAL BREEDERS WILL NOT PLACE 1 LB FOUR MONTH OLD PUPPY INTO HOMES  WITH VERY YOUNG CHILDREN.

The sale was stopped and rightfully so FOR MORE THEN ONE REASON.

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