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Report: #1300369

Complaint Review: DermaFI - Internet

  • Submitted:
  • Updated:
  • Reported By: Katie — San Antonio Texas USA
  • Author Confirmed What's this?
  • Why?
  • DermaFI Internet USA

DermaFI Enhance Healthworks I paid shipping and handling for a free trial of their product and 14 days later was charged $89.31 showing as enhance healthworks. There was no mention of the free trial only being for 14 days and there was no information on the packing slip other than an 877# Ashtabula OH

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I placed an order on 4/3 for a free trial of DermaFi and paid shipping and handling. No where on the site or on the packing slip papwork was there any information that I would be charged $89.31 after 14 days and auto enrolled into a monthly program.  

My account was charged $89.31 on the 4/17 it showed as enhanced healthworks in Little Rock Arkansas not as Dermafi in Ashtabula, OH which is what the website shows as their address.  

I called to request a refund on 4/18 as there was no indication about this process when I agreed to the free trial and all they would say is that it was past the 14 days and there are no refunds.

When I asked to speak to a manager they came back and said that they could only give me a 30% refund.   This company is a fraud and should be shut down for unethical business practices

This report was posted on Ripoff Report on 04/18/2016 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dermafi/internet/dermafi-enhance-healthworks-i-paid-shipping-and-handling-for-a-free-trial-of-their-produc-1300369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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