Complaint Review: DermaFi - Akron Ohio
- DermaFi 3465 S Arlington Rd, Ste E #312 Akron, Ohio USA
- Phone:
- Web:
- Category: TV Advertisements
DermaFi Free Trial & Auto-Ship Scam Akron Ohio
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
The DermaFi ad said they were giving away FREE 1 oz. trial samples of their DermaFi Facial Serum with Vitamin C and Green Tea. The only cost to the customer was $4.95 for S&H. I ordered the trial sample.
On 5/22/17 my credit card was charged $4.95 for S&H. I received the 1 oz bottle of the serum via USPS mail.
On 6/5/17 my credit card was charged $89.31. I discovered this on my current credit card bill, which is payable 7/22/17.
On 7/6/17 I called Nu-Fit Diet (the company name given on the credit card bill for this product) at 888-233-9286 and cancelled the auto-ship, but the operator said I would have to pay the $89.31 for the "free sample" because I was supposed to respond within 14 days and return the unopened bottle if I didn't want the product.
To date, I have never used the product, but I did throw away the box on the day it arrived and opened the bottle cap to look at the pump top on the serum bottle.
If cancellation has to be within 14 days from the date my order was placed and if it took 3-5 business days for the product to arrive, how could I possibly see any results to know if the product was effective? And if only unopened products are eligible for refunds, how would I be able to evaluate the product? And if 1 oz. of the product was actually worth the $89.31 they are charging me, how could DermaFi possibly give 1 oz. bottles away free to customers?
I believe I should be able to return the bottle of serum to DermaFi and should not be charged $89.31.
By the way, I googled the product today (7/7/17) and found only 1 reference. A new 1 oz. bottle of the DermaFi Facial Serum with Vitamin C and Green Tea was listed on eBay for $19.99 with free shipping.
Danielle, Little Rock, Arkansas
This report was posted on Ripoff Report on 07/07/2017 07:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dermafi/akron-ohio/dermafi-free-trial-auto-ship-scam-akron-ohio-1383761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.