Report: #1057553

Complaint Review: Diet Doc - Los Angeles California

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Submitted: Sat, June 08, 2013
Updated: Sat, June 08, 2013
Reported By: Disgruntled1999 — Honolulu Hawaii

Author Not Confirmed

Why?

Diet Doc Los Angeles, California USA

Phone: 8889344451
Web: hcgtreatments.com
Category: Weightloss Programs

Diet Doc, Perfect Health Technologies, hcgtreatments.com Never Received Product. Promised Refund. Never Received. Los Angeles California

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I ordered HCG from this company. I never received the shipment. They claimed that they would send out another shipment. I never received that either. I found a local physician that works with the HCG program to decided to go that route. At that point, I requested a refund and was promised that I would receive it. It has been over a month.

After reading the other post regarding this organization, I am glad that I didn't receive the "HCG". But I am still waiting for the refund. At this point, I'm probably going to contact BBB and Attorney General in California where they are located. I'm sure I'm not the only one who has been duped by this group.

Below is the email exchange detailing the ordeal as well as the agreement for the refund that was never received.

isti Collinsworth <misticollinsworth@gmail.com>

Wed, Apr 10, 2013 at 10:53 AM

To: Nicholas Knodle <nicholas@dietdoc.info>

Do you have an update of when I'll receive my prescriptions? You charged my card over a week ago when I was told that I woudn't be charged until I spoke to the Dr.

This is seeming a bit fishy. If I don't receive a response with a tracking number by the end of the day, I would like to cancel my order and a full refund recieved.

Misti Collinsworth

Nicholas Knodle <nicholas@dietdoc.info>

Wed, Apr 10, 2013 at 11:05 AM

To: Misti Collinsworth <misticollinsworth@gmail.com>

I do apologize for the initial confusion with your order, but according to the notes I have from our shipping department, it looks like your package was delivered this last Monday. Your HCG was not included in that delivery?

Nick K.
Weight Loss Consultant
Perfect Health Technologies
1-888-934-4451

Fax #888-370-4199
www.hcgtreatments.com

http://www.facebook.com/dietdochcg

http://www.twitter.com/#!/search/dietdoc10

[Quoted text hidden]

Misti Collinsworth <misticollinsworth@gmail.com>

Wed, Apr 10, 2013 at 11:09 AM

To: Nicholas Knodle <nicholas@dietdoc.info>

I have not received a delivery.

[Quoted text hidden]

Nicholas Knodle <nicholas@dietdoc.info>

Wed, Apr 10, 2013 at 11:15 AM

To: Misti Collinsworth <misticollinsworth@gmail.com>

I am so terribly sorry! According to the information we had received from UPS tracking, they had informed us that they had delivered the package to the address this last Monday. I am taking this directly to my supervisors immediately to work on getting you a new package shipped out today. I will be in touch with you very soon as soon as I figure out how quickly my shipping department would be able to get you those products. However, you can see what we were informed of by UPS of the delivery if you want to use the following tracking number:

Nick K.
Weight Loss Consultant
Perfect Health Technologies
1-888-934-4451

Fax #888-370-4199
www.hcgtreatments.com

http://www.facebook.com/dietdochcg

http://www.twitter.com/#!/search/dietdoc10

[Quoted text hidden]

Misti Collinsworth <misticollinsworth@gmail.com>

Wed, Apr 10, 2013 at 11:43 AM

To: Nicholas Knodle <nicholas@dietdoc.info>

Ok.

[Quoted text hidden]

Nicholas Knodle <nicholas@dietdoc.info>

Wed, Apr 10, 2013 at 12:12 PM

To: Misti Collinsworth <misticollinsworth@gmail.com>

Again, I cannot apologize enough for the fact that your package was misplaced by the delivery service! I have spoken with my supervisors and our shipping department and we are trying to get a package out to you today. I will of course keep you in the loop about everything as soon as I know more, but we should have that out to you within an hour or so.

Nick K.
Weight Loss Consultant
Perfect Health Technologies
1-888-934-4451

Fax #888-370-4199
www.hcgtreatments.com

http://www.facebook.com/dietdochcg

http://www.twitter.com/#!/search/dietdoc10

[Quoted text hidden]

Misti Collinsworth <misticollinsworth@gmail.com>

Mon, Apr 15, 2013 at 6:25 PM

To: Nicholas Knodle <nicholas@dietdoc.info>

Still haven't received anything from you. Please refund my $300. I have found somewhere else that I can purchase locally and have decided to go that route.

[Quoted text hidden]

Nicholas Knodle <nicholas@dietdoc.info>

Tue, Apr 16, 2013 at 6:56 AM

To: Misti Collinsworth <misticollinsworth@gmail.com>

I will begin the process of your refund immediately. I do apologize you still haven't received the follow up package we had sent, but this shouldn't be a problem. I may have to call you a little later to confirm a return label, but you should expect E-Mail confirmation on this refunded transaction by today or tomorrow at the very latest.

Nick K.
Weight Loss Consultant
Perfect Health Technologies
1-888-934-4451

Fax #888-370-4199
www.hcgtreatments.com

http://www.facebook.com/dietdochcg

http://www.twitter.com/#!/search/dietdoc10

This report was posted on Ripoff Report on 06/08/2013 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/diet-doc/los-angeles-california/diet-doc-perfect-health-technologies-hcgtreatmentscom-never-received-product-promised-1057553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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